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Command Center Coordinator - Customer Care & Aftersales

  • 위치
    • Warren, Michigan
  • 일정 Full time
  • 게시됨

설명

Hybrid : This role is categorized as hybrid. This means the successful candidate is expected to report to Warren – GM Global Technical Center three times per week, at minimum or other frequency dictated by the business.

As a member of the Supply Chain team, you will be responsible for support in one of the key areas: manufacturing/warehouse operations, supply chain systems and processes, launch execution and scheduling and material management.

You will act as a liaison between purchasing, engineering, warehousing/manufacturing, logistics and suppliers to resolve issues and to provide support.

What You'll Do

  • Executes deliverables in support of the supply chain organization's business objectives.

  • Guides of one of the key areas within the Global Supply Chain to ensure business objectives are met or exceeded in all areas including customer, quality, service, responsiveness, people, product and financial initiatives.

  • Position communicates to all levels of the organization, within the function as well as other functions and suppliers Position is responsible for supporting relationship management with logistic suppliers and service providers

  • Ability to understand and assess complex supply chain issues and lead teams in a cross functional environment to successfully resolve issues minimizing impacts to vehicle production

  • Assess supplier schedules and impact on vehicle assembly production.

  • Collaborate cross functionally to develop creative solutions.

  • Ability to summarize critical issues with resolutions and communicate to leadership

  • Handle very complex capacity constraint issues to resolution with goal to eliminate potential plant disruptions and reduce premium transportation.

  • Analyze metrics supporting supplier critical issues or sufficiency plan resolution.

  • Ability to be flexible and at times work extended and non-core hours to ensure issues are worked to resolution.

  • Ability to travel to plant locations when required for onsite support of launch and build-out.

  • Ability to problem tackle complete issues and implement new and innovative strategies.

  • Deep understanding of Supply Chain functions

T his job may be eligible for relocation benefits.

[Additional Description]

Your Skills & Abilities (Required Qualifications)

  • Bachelor's degree in Business, Supply Chain, Finance, related field, or equivalent work experience

  • 2+ years relevant post-graduate work experience in supply chain, purchasing, manufacturing, or logistics

Preferred:

  • Master's degree in Supply Chain Management, Business, or related advanced degree a plus

  • High level of analytical ability where problems can be somewhat complex

  • High level of oral and written communication skills

  • High level of interpersonal skills to work effectively with others

  • Ability to handle multiple assignments

  • Computer skills and knowledge with understanding of GM On-line software (Microsoft Excel, Word, and Outlook, etc.)

  • Proficient in MGO  

What Can Give You a Competitive Edge (Preferred Qualifications)

  • Production Control & Logistics Experience

  • Material system knowledge (MGO-A and MGO-C)

  • Purchasing system knowledge (GPS)

  • Skilled in managing projects

  • Planning and organizational abilities

  • Ability to work independently and self-directed

  • Plant Experience

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

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