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Personnel Director, CCA (Charlotte)

  • Localização
    • Charlotte, North Carolina
  • Agendar Full time
  • Postou


NOTE: This position requires an employee to be on-site on a full-time basis.

The Role

General Motors is looking for Human Resources (HR) and Labor Relations (LR) professionals who are excited to help lead in the HR space.  As a Personnel Director, you will be responsible for delivery of HR and LR services at our Charlotte Customer Care & Aftersales (CCA) site located in North Carolina which employs a combined total of approximately 125 people.  

In addition to providing daily support on HR and LR activities, you will provide leadership and direction that supports our General Motors’ mission, culture, and objectives.  You will work strategically with assigned functional business leaders to improve working relationships, build engagement, increase output, and attract and retain talent.  You will also have responsibility for some site Safety related activities.

This is a great role for someone who is interested in becoming an exceptional HR/LR leader and for someone who has a desire to make a lasting impact on an organization.

What You'll Do

  • Partner with the Plant Manager in driving GM culture, promoting positive employee experiences and improving employee engagement
  • Promote a positive working relationship with the union through consistent application of local and national agreements
  • Negotiate and implement local and national agreements
  • Participate in Joint Leadership Meetings and activities
  • Ensure adherence to the Grievance Procedure
  • Provide HR leadership for the site (i.e. talent planning, performance management, compensation planning, recruiting and selection, etc.)
  • Ensure compliance to policy and support investigations of employee concerns
  • Manage hourly, contract and salaried employment administration
  • Facilitate training on HR policies, HR/LR procedures and contractual agreements including the UAW Local and National agreements
  • Champion assigned Workplace Safety System Elements and administration of local safety related items
  • Support People Involvement and implementation of our Global Manufacturing System (GMS)

Core HR:

  • Champion projects that support key HR & Center of Expertise (COE) objectives in function and country.
  • Partner with Site Leadership and People Leaders in driving GM culture, promoting positive employee experiences, and improving employee engagement
  • Participate in regular HRM and Talent Forum discussions with Site Leadership
  • Partner with COE to ensure that local policies, procedures, legislations, collective agreements, and regulations are administered appropriately in accordance with country and functional direction
  • Cascade company-wide communications and announcements. Provide complex-wide communications on HR/LR initiatives, process changes, and improvements that impact all employees.
  • Ensure appropriate support to the business in regard Human Capital Plans implementation.
  • Support enterprise-initiatives, including Talent Spotting, Workplace of Choice, Diversity, Equity, and Inclusion, and compensation programs.
  • Support processes on employee life cycle from hire to exit.
  • Function as escalation point of contact for uncommon or exceptional employee issues.
  • Partner with Legal and Government to maintain in-depth knowledge of employment requirements related to management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with legal departments as needed/required.
  • Identify areas of opportunity for continuous improvement and partner with COEs to build effective working relationships and provide constructive field perspective to influence common processes and procedures.
  • Leadership Coaching: Identifies individual leadership coaching needs and performs necessary coaching to Leaders.


  • Manage positive working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies and agreements concerning wages, hours and working conditions, including investigating, answering, and settling grievances, problem-resolution, implementation of strategic initiatives and lead in negotiations where required / applicable.
  • Support the facilitation of training to the workforce.
  • Support Global Manufacturing System Team on People Involvement pillar (GMS) and Workplace Safety System Implementation.

[Additional Description]

Your Skills & Abilities (Required Qualifications)

  • Bachelor’s degree in HR, LR, Business, related field OR at least 4 years equivalent experience
  • Minimum 3 years of experience providing HR and/or LR support to an organization
  • Experience working in a union environment, negotiating, and resolving conflicts

What can give you a competitive edge (Preferred Qualifications)

  • Bachelor's and/or Master’s degree in HR, LR, business or related field
  • Understanding of Health and Safety practices and requirements
  • Experience in Warehouse, Manufacturing, Operation or Distribution
  • Organized, able to work independently, meet deadlines and thrive in an ambiguous environment
  • Highly proficient analytical and project management skills
  • Strong Interpersonal Skills
  • Excellent written and verbal communications skills
  • Proficiency in Word, Excel, PowerPoint, and HR applications (e.g. Workday, etc.)
  • Ability to maintain confidentiality regarding HR/LR matters


Informações sobre diversidade

A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego.  Para saber mais, acesse Como contratamos.

Declaração de Igualdade de Oportunidades de Emprego (EUA)

A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais.  Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido. 

Adaptações (EUA e Canadá)

A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail Careers.Accommodations@GM.com ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.