Descrição
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
Global Sales Reporting is GM’s gold source for our dealer network, dealer contracting, vehicle delivery & sales, and vehicle inventory.
Our team owns the systems that…
• Manages our dealer distribution network – Locations, their investors, floor planning, other…
• Stores our dealer sales & service agreement – what vehicles dealers can/cannot sell and service
• Communicates global sales counting – GM, our competitors, Joint Ventures, others…
• Supports internal and external delivery & stock performance reporting – Information used within GM, sent to government entities (i.e. Securities Exchange Commission), our investors
• Maintains vehicle information – VINs, sales history
• Manages key analytic reporting tools
• Entry point for our customer’s data
What You’ll Do
- Provide world-class support for the Global Sales Reporting function, including hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and on-going reporting requirements sustaining multiple regions and functions
- Develop a deep understanding of the business via documentation, training, and workshops to understand business and IT partner objectives, pain-points, and opportunities, and translating them into world class processes and technology enablers
- Support communication to our business users
- Develop and present training materials to a global audience
- Develop standardized reporting tools and dashboards to enhance the customer experience
- Understand business requirements and acceptance criteria to perform a logical test to prove the functionality
- Design and maintain re-usable test cases and test strings to confirm new functionality for current and future testingCreate a comprehensive test plan to test all developed requirements in a sprint and to build on for an E2E test plan
- Provide and maintain clear status in reporting during UAT for responsibility, escalation, and execution
- Prepare and maintain validation evidence of test status through screen shots and test case progression
- Collaborate across workstreams to implement data standards and process improvements leveraging digital solutions
- Utilize your process improvement, system implementation, and project management skills to innovate, deliver solutions, and contribute to global transformation activities that impact the results of the company
- Update and maintain operations process, desk procedures and other documentation
- Collaborate globally and cross-functionally with various partners across different business functions to understand business processes
- Develop user stories to document business requirements, prepare user acceptance test plans, and support technology deployments.
[Additional Description]
Your Skills & Abilities (Required Qualifications)
- A Bachelor’s or Master’s degree in Business, Finance, Accounting, Marketing, IT or related field
- 5+ years of relevant work experience in business and process transformation, consulting, and project management
- Demonstrated experience leveraging Operational Excellence, Lean Management, Design Thinking, or other structured methodologies to implement process improvements
- Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results
- Detail oriented, with strong business acumen, and experience in evaluating financial measurements and project results
- Internal controls experience and knowledge is preferable.
- Experience with Agile / Scrum framework is preferable.
- Must have experience on SQL
- Must have experience on Excel
- Must have experience on Power Automate
- Must have experience on Power BI
- Must have data analytical skills
- Experience in managing end-to-end test cycles
- Willingness to work on night shift
What Will Give You A Competitive Edge (Preferred Qualifications)
- Experience in developing training manuals and conducting training is preferable.
- Affinity with technology and/or familiarity with analytics tools and techniques
- Highly motivated and willing to learn and take on new challenges
- Excellent written and verbal communication skills
- Highly proficient in Microsoft Office applications
- Nice to have Azure Databricks experience
Informações sobre diversidade
A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego. Para saber mais, acesse Como contratamos.
Declaração de Igualdade de Oportunidades de Emprego (EUA)
A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido.
Adaptações (EUA e Canadá)
A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail Careers.Accommodations@GM.com ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.