Descrição
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The Transformation team within Global Business Solutions is passionate about driving a disruptive shift in strategy, structure, systems, processes, and technology across the enterprise. We strive to be global strategic business partners, delivering world class transformational solutions. We operate as a global organization, supporting various functions including Finance, Controllership, Purchasing, HR, Manufacturing, Sales, Marketing, and a growing list of new business partnerships.
Join the effort to modernize GMs ordering and distribution model for electric vehicles. Serve as the driving force to ensure successful operational deployment (systems, processes, & policies) of GMs $500M investment in finished vehicle fulfillment centers (FCs) across North America.
Be responsible for supporting the team through standing up GMs fulfillment center network for at scale operation (e.g., ~500k vehicles per year). Implement and validate system/business processes, continuous evaluation of redundant efforts to streamline operations. The analyst is also responsible for managing all things data-related, including reporting, data analysis, and the accuracy of incoming data. Work to prioritize activities across multiple competing interests.
What You’ll Do
- Validate Dealer and Customer facing systems, identify root cause and alert teams of required fixes.
- Identify trends in data to drive systematic resolution.
- Develop standardized desk processes and create program outcome reports of aggregated data in a statistically valid and user-friendly format for stakeholders.
- Define processes or workflows to collect data required to meet organizational reporting requirements by working with program leadership.
- Create and maintain system and process documentation.
- Utilize your process improvement, system implementation, and project management skills to innovate, deliver solutions, and contribute to global initiatives that impact the results of the company
- Fixing data problems will require the Analyst to have the storytelling skills to report data analysis findings to recommend/drive business decisions and prioritize information system needs, design and fix code errors
- Identify and act upon opportunities to streamline and automate processes.
- Data analysis and preparation of reports and dashboards to leadership using Analytics tools such as Excel, Power BI, KNIME, etc. to communicate trends, patterns, and predictive analytics
[Additional Description]
Your Skills & Abilities (Required Qualifications)
- Bachelor’s Degree in Business, Operations, Supply Chain, Logistics, or related field
- 3+ years of operations, logistics, order fulfillment, or sales & service experience (multi-discipline, field, corporate)
- Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results
What Will Give You A Competitive Edge (Preferred Qualifications)
- Demonstrate understanding of databases, queries and reporting tools.
- Strong analytical skills to analyze, interpret and question data validity.
- Ability to validate, analyze, and identify anomalies for large complex populations of data and relational databases
- Strong cross-department collaboration and the ability to work with all levels within the organization
- Experience leading design and deployment of data analytics and reporting solutions
- Strong client / customer service skills and ability to listen and action the voice of the customer
- Maintain effectiveness in continually evolving or ambiguous environment
- Demonstrated ability to work cross functionally in a collaborative, inclusive manner
- Knowledge of best practices in data analysis
- Complex problem solving and analytical abilities
NOTE: Willing to work dayshift schedule 9AM to 6PM PH Time
Informações sobre diversidade
A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego. Para saber mais, acesse Como contratamos.
Declaração de Igualdade de Oportunidades de Emprego (EUA)
A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido.
Adaptações (EUA e Canadá)
A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail Careers.Accommodations@GM.com ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.