Descrição
This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, MI, Roswell, GA, Mountain View, CA, or Austin, TX three times per week, at minimum.
The Role
Digital Products Engineering (DPE) Commerce enables commerce between General Motors, GM Dealers, and consumers. From online vehicle shopping to service scheduling to buying parts, accessories and digital experiences, DPE Commerce focuses on every phase of commerce.
The ideal candidate will have extensive knowledge of Salesforce technologies and clouds, with a strong ability to translate business objectives into compelling proofs of concept (POCs), mockups, prototypes and convert business requirements into technical user stories for developers. This role requires excellent communication skills to effectively collaborate with both business stakeholders and technical teams. If you are passionate about creating intuitive user experiences on the Salesforce platform and can bridge the gap between business needs and technical solutions, we want to hear from you. . This position requires an individual who is hands-on with Salesforce, detail-oriented, adept in Salesforce design patterns and approaches to implement business logic with Salesforce, able to adapt under stressful conditions, can multitask, possesses solid technical communication and customer service skills.
What You'll Do
- Engage with business leaders, product owners, and users to understand objectives, requirements, and user needs.
- Create intuitive and engaging UX/UI designs for Salesforce applications, ensuring alignment with business goals and user expectations.
- Develop scenarios and journey maps to illustrate user interactions and enhance user experience.
- Translate concepts into wireframes, mockups, and interactive prototypes using industry-standard design tools.
- Utilize your deep understanding of Salesforce clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.) to design solutions that maximize platform capabilities.
- Serve as a liaison between business and technical teams, articulating design concepts and decisions clearly and persuasively.
- Perform usability testing and gather feedback to refine designs and improve user experience.
- Keep up to date with the latest Salesforce features, UX/UI trends, and best practices to continually enhance our applications.
- Maintain design standards and ensure consistency across all Salesforce applications and components.
- Lead design thinking sessions and workshops to drive innovative solutions.
- You will be required to have broad software project delivery experience in leading technical efforts developing applications using a variety of tools, languages, frameworks and technologies.
- Demonstrate mastery of numerous Salesforce products, tools and/or technologies.
- Design Integration Solutions or Integrate software with existing software/systems.
- Possess technical writing knowledge around system design specification and user documentation of software systems and ensure compliance.
- Understand and maintain compliance with GM standard methodology.
- Provides mentorship, coaching and/or training to others as appropriate. Holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and crafts a winning culture.
- This role will also have direct responsibility for or will work closely with architects and/or data scientists to ensure code alignment with design.
- Actively document implementations, so others can easily understand.
- Perform other related duties as assigned.
- Defines and leads corporate software strategy for new technology, highly complex features, or significant enhancements for current, new, or major programs.
- Provide, technical leadership to execution teams for development and integration.
- Leads comprehensive design analysis of design solution
- Lead integration and verification testing f an integrated software build
- Stays abreast of new technology and competitive products and defines GM direction.
- Provide, communicate, and support common best practices among software community
- Performs other related duties as assigned.
- Performs as Subject Matter Expert (SME) for one or more platform or application components.
- Actively participates in hiring, development of technical questionnaires, resume reviews and performs interviews
- Participates in project eligible for patent application
- Visibility: across Infotainment teams and sited
Your Skills & Abilities (Required Qualifications)
- Bachelor of Science or Bachelor of Arts Degree in a related field
- 5+ years of leadership experience, including working with vendors.
- Minimum of 8 years of professional UX/UI design experience, with significant time spent designing for the Salesforce platform.
- Must have deep knowledge of Salesforce technologies and clouds, including Lightning Design System.
- Proficiency in design tools such as Sketch, Adobe XD, Figma, or similar.
- Excellent verbal and written communication skills, with the ability to present complex ideas clearly.
- Basic knowledge of Salesforce development (Apex, Visualforce, Lightning Web Components) and ability to work closely with developers.
- Experience working in an Agile/Scrum development process.
- Strong analytical skills with a focus on user-centered design solutions.
- Ability to collaborate effectively with cross-functional teams and adapt to changing project needs.
[Additional Description]
What Will Give You A Competitive Edge (Preferred Qualifications)
- Advanced Education: Master’s degree in Design, Human-Computer Interaction, or related field.
- Experience: 10 years of professional UX/UI design experience, with significant time spent designing for the Salesforce platform, and other cloud technologies.
- Salesforce certifications such as Salesforce Certified User Experience Designer, Salesforce Certified Platform App Builder, Salesforce Certified Administrator
- Additional Salesforce Certifications Such as:
- Salesforce Certified Platform Developer I or II
- Salesforce Certified User Experience Designer
- Salesforce Strategy Designer
- Salesforce Certified Platform App Builder
- Salesforce Certified Administrator
- User Research Expertise: Proficiency in conducting usability testing, A/B testing, and interpreting analytics.
This job may be eligible for relocation benefits.
A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.
Compensation:
- The expected base compensation for this role is: $165,000 and $298,800. Actual base compensation within the identified range will vary based on factors relevant to the position.
- Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
- Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
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Informações sobre diversidade
A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego. Para saber mais, acesse Como contratamos.
Declaração de Igualdade de Oportunidades de Emprego (EUA)
A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido.
Adaptações (EUA e Canadá)
A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail Careers.Accommodations@GM.com ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.