Descrição
Remote - This role is categorized as remote. This means the successful candidate may be based anywhere in Calgary and is not expected to report to a GM worksite unless directed by their manager.
The Role:
The successful candidate will focus on and be measured on the following 4 key areas:
-
Drive retail sales and market share performance
-
Drive order coverage
-
Improve Customer Satisfaction and retail experience
-
Drive adjacency revenue performance: Accessory sales & OnStar
What You’ll Do (Responsibilities):
Sales & Share Performance
-
Achieve retail sales and share objectives for the District through implementation of District, Calgary Key City & Dealer Action plans
-
Identify sales opportunities on the District & Calgary Key City through analysis of sales, inventory and share data to increase performance
-
Develop plans and strategies to maximize vehicle ordering coverage to drive retail sales
Improve Customer Satisfaction and Retail Experience
-
Build a culture of customer focus within the Dealers and ensure processes and procedures are in place to support customers and build advocacy
-
Drive CSI performance and improve negative impact Dealership performance
-
Manage customer complaint issues appropriately and support resolving them with a “win-win” orientation
-
Champion improvement in retail digital customer experience and implementation of retail innovation that support retail experience improvement
Adjacency Performance
-
Drive Accessories revenue performance with strong (LPO) upfront ordering as well as effective showroom selling and merchandising (ACO) strategy implementation
-
Drive OnStar activations with Welcome Call onboarding & Mobile App usage
-
Drive GM Financial Leasing Penetration
[Additional Description]
Your Skill & Abilities (Required Qualifications):
-
5 years of relevant work experience (District Sales Manager experience preferred)
-
Excellent communication, interpersonal and leadership skills
-
Outstanding analytical abilities combined with strong decision-making skills
-
Ability to work independently and in cross-functional environments
-
Understanding of OEM distribution processes, field sales tools and reports
-
Willingness to travel and to work extended hours on occasion if required (eg. month-end)
-
Valid Driver’s License
-
This role will be located in Calgary, AB
Preferred Qualifications:
-
Prior District Manager Sales experience preferably 2 years
Education and Training:
-
Undergraduate Degree preferably in Business and/or MBA
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE
Benefits:
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:
-
Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
-
Healthcare, dental and vision benefits including health care spending account and wellness incentive.
-
Life insurance plans to cover you and your family.
-
Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
-
GM Vehicle Purchase Plan for you, your family, and friends.
Informações sobre diversidade
A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego. Para saber mais, acesse Como contratamos.
Declaração de Igualdade de Oportunidades de Emprego (EUA)
A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido.
Adaptações (EUA e Canadá)
A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.