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Motorsports XiL Support Engineer

  • Localização
    • Concord, North Carolina
  • Agendar Full time
  • Postou
  • Job Requisition JR-202509849

Descrição

Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Concord, NC on a full-time basis. This position is scheduled for the afternoon shift , running from 10:30 AM to 7:00 PM, with the possibility of weekend work as needed.

The Role

We’re looking for a hands-on, detail-oriented Motorsports Simulation Operations Support Engineer to join our team at the GM Motorsports. This role is critical to ensuring the smooth operation, maintenance, and reliability of high-performance simulation systems that support our race teams.

The ideal candidate will be a strong troubleshooter with a passion for solving complex technical issues and a proactive approach to system maintenance. You'll be the go-to person for making sure our simulators are running at peak performance—supporting the drivers, engineers, and teams that rely on them.


What You'll Do

System Support & Troubleshooting:

  • Diagnose and resolve hardware, software, and network issues affecting simulator operations.

  • Provide real-time technical support during simulation sessions, ensuring minimal downtime.

  • Coordinate with cross-functional teams to escalate and resolve persistent or complex issues.

Maintenance & Reliability:

  • Develop and implement preventive maintenance schedules to maximize simulator uptime.

  • Track system health and performance and perform routine checks to identify potential failures before they happen.

  • Maintain logs of maintenance activities and system updates.

Operations & Performance:

  • Ensure all simulator systems are calibrated, configured, and optimized for daily use by race engineers and drivers.

  • Support software updates, system integrations, and configuration changes as needed.

  • Collaborate with engineering teams to ensure simulation hardware/software meets current technical requirements.

Documentation & Process Improvement:

  • Create and maintain clear technical documentation, including system diagrams, checklists, and SOPs.

  • Identify opportunities to improve system reliability, reduce downtime, and streamline operations.

#LI-LP2

[Additional Description]

Your Skills & Abilities (Required Qualifications)

  • 5 or more years of industry related experience

  • 2+ years of hands-on experience supporting or maintaining Driver-in-the-Loop (DIL) simulator or related systems —preferably within a motorsports environment or other high-performance vehicle development programs.

  • Strong troubleshooting skills across hardware, software, and networks.

  • Comfortable working in high-pressure, fast-paced environments.

  • Excellent communication, documentation, and organizational skills.

  • This position is for an afternoon shift, with core working hours from  10:30 AM to 7:00 PM .  Availability for occasional weekend work  is required based on project or operational needs.

  • This job may be eligible for relocation benefits.

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Experience working with race teams or in a motorsport simulation environment.

  • Familiarity with simulation platforms and tools such as rFpro, Concurrent Real-Time systems, and Driver-in-the-Loop (DIL) setups.

  • Proficiency in scripting or automation using Python or C#.

  • Understanding of vehicle dynamics, real-time systems, or hardware-in-the-loop (HIL) environments.

  • Ability to quickly adapt to evolving tools and workflows in a high-performance engineering setting.

Informações sobre diversidade

A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego.  Para saber mais, acesse Como contratamos.

Declaração de Igualdade de Oportunidades de Emprego (EUA)

A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais.  Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido. 

Adaptações (EUA e Canadá)

A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.