The individual Dealer Auditor reviews the administration of General Motors policies and procedures as provided in the Dealer Sales and Service Agreement. This review may include dealership practices relative to sales reporting, incentives and allowances. These claims must comply with specific rules and policies.
The Dealer Auditor completes the audit onsite at the dealership location. Specific responsibilities include:
Determining the compliance of these claims with the rules and policies
Constructing a concise, accurate and consistent audit report
Presenting the audit findings to the Dealer, his personnel and GM field personnel
Presenting best practices and be a trusted advisor to the dealer and GM SSM
Relations with the Dealer, his personnel and GM field personnel must be cordial and viewed as fair and consistent with professional auditing standards. Periodically the Auditor will be expected to direct a staff of peers when large audits are encountered. This all must be carried out in a professional, courteous manner creating the least amount of disruption and confrontation.
The successful candidate will possess:
The ability to travel in the United States and protectorates by air or vehicle approximately 40 weeks a year
A Bachelor Degree, Masters in Business preferred
Ability to work independently and unsupervised in remote locations
A questioning, creative, inquisitive attitude coupled with detailed knowledge of dealership operations and GM Policies and Procedures
In depth familiarity with Windows equipped laptop operations including scanning, remote printer operation, data manipulation and data transfer through the internet
Strong computer skills in MS Excel including Vlookup and Pivot Tables
The ability to deal with inconsistency, adversity, and change
Well developed oral and written communication skills
Listening ability and verbal presentation along with written expression in the English language is a requirement in presenting audit results to Dealers and Management
High level of interpersonal skills to work effectively with others
A strict focus on integrity based on solid ethics and values
Wholesale field experience as a District Sales Manager, District Service Manager, Field Warranty Manager
Previous Dealer Audit experience
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.