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Staff Software Engineer - Customer Account Management

  • [Location]
    • Austin, Texas
    • Roswell, Georgia
    • Mountain View, California
    • Warren, Michigan
  • 日程 Full time
  • 发表

描述

Role

Design and build the digital products that power our customers’ digital experiences. This includes applications and services (both on-prem and in the cloud) that serve our customers across web, mobile, and in-vehicle channels. Define architecture and drive it through implementation across cross-functional teams.  Identify tooling and development and coding standards. Help guide technical strategy of the Digital Products Engineering organization. 

This role will act as a technical leader for a critical Customer Account Management system. Ideally a full-stack developer, the candidate must have strong experience building customer-facing front-end web and mobile applications as well as back-end development expertise. Experience within customer-centric data applications is a bonus, but not required. This individual should be prepared to build and maintain new capabilities for a large-scale application, provide technical leadership to a strong engineering team, instill best practices for reliable and scalable platform development, and proactively look for opportunities to better our technology and our engineering teams. 

What You’ll Do

·       Design and implement innovative and reliable digital products that enable customer-centric experiences. This includes account creation and management, customer personalization, development of new web modules, common authentication pages, integration with MFA and Azure B2C, and the strategic launch of the platform into new countries and regions

·       Define technical architecture for complex applications that interact across web, mobile, and in-vehicle channels. Work closely with back-end service applications to create frictionless account management for customers

·       Be technical SME for key platforms.  Ensure those platforms are sound technically, and make strategic decisions based on technical requirements

·       Clear communication with product, program, design, and other engineering teams and partners

·       As needed, help hire world-class engineers to up-level the overall engineering organization

Your Skills & Abilities (Required Qualifications):  

·       Software engineering and development – programming languages, tools, and best practices

·       Cloud-native technologies

·       Systems and distributed systems

·       Technical leadership experience

·       9+ years experience in software development

What Will Give You A Competitive Edge (Preferred Qualifications)

·       Expert in Java and Angular

·       Strong experience in Spring, RESTful Services, PCF, Kubernetes, Azure

·       Preferred experience with React

·       Ability to translate UI/UX design to functional code and production-ready capabilities

·       Best Practices in DevOps, CI/CD, Repo management

·       Modern development tools

·       Strong writing and presentation skills

·       Ability to lead other engineers by influence

·       Experience mentoring engineers of various levels

Education

·       BS in computer science or related Engineering

·       MS or PhD in computer science preferred

Hybrid: [Austin, Warren, Atlanta, or Mountain View], you are expected to report to that location three times a week, at minimum

  • Compensation: 

    • The expected base compensation for this role is: $135,800- $285,300. Actual base compensation within the identified range will vary based on factors relevant to the position. 

    • You also need to include general information about potential commissions, if applicable. 

    • Bonus Potential:  An incentive pay program offers payouts based on company performance, job level, and individual performance. 

  • Benefits: 

    • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. 

[Additional Description]

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse Careers.Accommodations@GM.com ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.