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GBS Transformation Sr. Analyst - Reporting

  • [Location]
    • Taguig City, National Capital Region (Manila)
  • 日程 Full time
  • 发表

描述

Job Overview:

The Transformation team within Global Business Solutions is passionate about driving a disruptive shift in strategy, structure, systems, processes, and technology across the enterprise. We strive to be global strategic business partners, delivering world class transformational solutions. We operate as a global organization, supporting various functions including Finance, Controllership, Purchasing, HR, Manufacturing, Sales, Marketing, and a growing list of new business partnerships.

Buick and GMC are global brands for General Motors and strive to provide our customers a world-class product and experience.  As a part of this organization, we are looking for someone to support our North American Sales Operations Team with various projects including the development, creation, implementation, and maintenance of tools that will allow us to grow market share.  This could include, but not limited to, sales tracking reports, scorecards, contest ranking and reporting, key metric tracking, etc.  Our goal is to provide our team with the tools necessary to excel in their performance.

As a Member of the Team, You Will

  • Provide world-class support for the Buick GMC Group Sales Reporting function, including hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and on-going reporting requirements sustaining multiple regions and functions.
  • Support communication to our business users
  • Develop and present training materials to a global audience.
  • Develop standardized reporting tools and dashboards to enhance the customer experience.
  • Understand business requirements and acceptance criteria to perform a logical test to prove the functionality.
  • Design and maintain re-usable test cases and test strings to confirm new functionality for current and future testing.
  • Create a comprehensive test plan to test all developed requirements in a sprint and to build on for an E2E test plan.
  • Provide and maintain clear status in reporting during UAT for responsibility, escalation, and execution.
  • Prepare and maintain validation evidence of test status through screen shots and test case progression.
  • Collaborate across workstreams to implement data standards and process improvements leveraging digital solutions.
  • Update and maintain operations process, desk procedures and other documentation.
  • Collaborate globally and cross-functionally with various partners across different business functions to understand business processes.
  • Develop user stories to document business requirements, prepare user acceptance test plans, and support technology deployments.

[Additional Description]

Qualifications and Experience

  • A Bachelor’s or Master’s degree in Business, Finance, Accounting, Marketing, IT or related field
  • 5+ years of relevant work experience in process transformation/developing reports and dashboards/ consulting.
  • Demonstrated experience leveraging Operational Excellence, Lean Management, Design Thinking, or other structured methodologies to implement process improvements
  • Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results
  • Detail oriented, with strong business acumen
  • Experience with Agile / Scrum framework is preferable.
  • Working level knowledge of Power BI and KNIME .
  • Experience in managing end-to-end test cycles is preferable.
  • Experience in developing training manuals and conducting training is preferable.
  • Affinity with technology and/or familiarity with analytics tools and techniques
  • Highly motivated and willing to learn and take on new challenges
  • Excellent written and verbal communication skills
  • Highly proficient in Microsoft Office applications

Important: Must be willing to work in NIGHT SHIFT.

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse Careers.Accommodations@GM.com ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.