描述
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
Global Sales Reporting is GM’s gold source for our dealer network, dealer contracting, vehicle delivery & sales, and vehicle inventory.
Our team owns the systems that…
• Manages our dealer distribution network – Locations, their investors, floor planning, other…
• Stores our dealer sales & service agreement – what vehicles dealers can/cannot sell and service
• Communicates global sales counting – GM, our competitors, Joint Ventures, others…
• Supports internal and external delivery & stock performance reporting – Information used within GM, sent to government entities (i.e. Securities Exchange Commission), our investors
• Maintains vehicle information – VINs, sales history
• Manages key analytic reporting tools
• Entry point for our customer’s data
What You’ll Do
- Provide world-class support for the Global Sales Reporting function, including hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and on-going reporting requirements sustaining multiple regions and functions
- Develop a deep understanding of the business via documentation, training, and workshops to understand business and IT partner objectives, pain-points, and opportunities, and translating them into world class processes and technology enablers
- Support communication to our business users
- Develop and present training materials to a global audience
- Develop standardized reporting tools and dashboards to enhance the customer experience
- Understand business requirements and acceptance criteria to perform a logical test to prove the functionality
- Design and maintain re-usable test cases and test strings to confirm new functionality for current and future testingCreate a comprehensive test plan to test all developed requirements in a sprint and to build on for an E2E test plan
- Provide and maintain clear status in reporting during UAT for responsibility, escalation, and execution
- Prepare and maintain validation evidence of test status through screen shots and test case progression
- Collaborate across workstreams to implement data standards and process improvements leveraging digital solutions
- Utilize your process improvement, system implementation, and project management skills to innovate, deliver solutions, and contribute to global transformation activities that impact the results of the company
- Update and maintain operations process, desk procedures and other documentation
- Collaborate globally and cross-functionally with various partners across different business functions to understand business processes
- Develop user stories to document business requirements, prepare user acceptance test plans, and support technology deployments.
[Additional Description]
Your Skills & Abilities (Required Qualifications)
- A Bachelor’s or Master’s degree in Business, Finance, Accounting, Marketing, IT or related field
- 5+ years of relevant work experience in business and process transformation, consulting, and project management
- Demonstrated experience leveraging Operational Excellence, Lean Management, Design Thinking, or other structured methodologies to implement process improvements
- Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results
- Detail oriented, with strong business acumen, and experience in evaluating financial measurements and project results
- Internal controls experience and knowledge is preferable.
- Experience with Agile / Scrum framework is preferable.
- Must have experience on SQL
- Must have experience on Excel
- Must have experience on Power Automate
- Must have experience on Power BI
- Must have data analytical skills
- Experience in managing end-to-end test cycles
- Willingness to work on night shift
What Will Give You A Competitive Edge (Preferred Qualifications)
- Experience in developing training manuals and conducting training is preferable.
- Affinity with technology and/or familiarity with analytics tools and techniques
- Highly motivated and willing to learn and take on new challenges
- Excellent written and verbal communication skills
- Highly proficient in Microsoft Office applications
- Nice to have Azure Databricks experience
Renseignements sur la diversité
General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés. Pour en savoir plus, consultez notre processus de recrutement.
Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)
General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant.
Aménagements (É.-U. et Canada)
General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse Careers.Accommodations@GM.com ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.