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Manager, Business Analytics

  • [Location]
    • Warren, Michigan
  • 日程 Full time
  • 发表

描述

This role is categorized as HYBRID . This means the successful candidate is expected to report to Warren 7000 Building three times per week, at minimum.

This job is not eligible for relocation benefits.  Any relocation costs would be the responsibility of the selected candidate.

About the Team:

The Global Vehicle Commerce team drives near-to-mid-term digital commerce revenue growth  across all Vehicle segments. We are applying deep commercial insights to support diversification strategies  across new markets and sales models . We are building the Global measurement plan and operating framework  to align cross-functional accountability to shared Objectives and Key Results in service of Digital Commerce and Service revenue growth.

Our focus is simple – our customer. We partner with Sales, Marketing, Regional Leaders, Finance, Data Science, and Software teams (Tech, Design and Product) to deliver world-class, E2E commerce experience globally

About the role:

Are you passionate about driving revenue performance and operational efficiency within a dynamic, forward-thinking, and growth-focused environment? Do you excel in building and leading high-impact teams that embrace innovation and customer-centricity?  This new leader will drive commercialization and revenue growth by defining our digital sales path as well as developing analytics and measurement plans.  These critical components will be utilized to drive improvements across the digital sales experience.

As customers continue to utilize digital resources for discovering, shopping & buying a vehicle, it is critical GM offers a leadership position in the digital vehicle commerce space for our brands, customers, and dealers. This position will lead world-class digital experience for our customers, establishing strategic initiatives, simplifying complex experiences, and ultimately driving revenue for GM.  This position requires someone who is a self-starter, fast learner and always thinks customer first.  A progressive track record with a proven ability to lead change, collaborate and influence across all functions, effectively prioritize and thrive in an ambiguous / fast-paced environment is a must.  Additionally, the ability to effectively communicate and build deep understanding of business value and impact across the enterprise is a critical skill set.

The ideal candidate for Manager, Business Analytics position embodies GM’s Behaviors and brings a growth mindset accompanied.  This position will lead the development of experience strategies aimed at engaging profitable, long-term customer relationships resulting in greater share of wallet and brand affinity.  As part of the Digital Commerce team, this position will be responsible for collaborating across the enterprise to deliver outstanding results.

[Additional Description]

Responsibilities:

  • Build, mentor, and grow a high-impact team and champion a team culture that values customer-centricity, innovation, and operational excellence
  • Define and optimize sales strategy and process to improve sales and lead performance
  • Own design, development, and delivery of pipeline management models, metrics, and reporting to drive revenue growth
  • Partner with the brand marketing teams to support and optimize go-to-market strategy for digital sales opportunities
  • Coordinate with Sales and B2B marketing to improve customer acquisition
  • Collaborate with the Data Science team to establish and maintain operational reporting on key revenue metrics
  • Lead the effort to identify Sales team needs for tooling, systems, and other capabilities, and mobilize cross-functional partners to prioritize
  • Be source of truth for metrics related to revenue operations and lead sales rhythm of business (e.g., forecasting and pipeline reviews)

Who you are:

  • Highly motivated leader and builder of high impact teams that deliver strategic outcomes based on analysis and collaboration
  • Thrive on addressing business problems head on with creativity and boldness
  • Build trusted relationships with senior team members through influence and collaboration in cross-functional environments
  • Cross-functional business partner that leads by example and can build consensus at all levels
  • Operating in a fast-paced, dynamic environment to drive impact with minimal oversight
  • Obsessed with data-driven business decision-making and dream big to innovate and scale solutions​​

Requirements:

  • 10+ years experience in Revenue Operations, Business Operations, Sales Strategy or at a top strategy consulting firm with strong exposure to Go-To-Market assignments
  • 6+ years of experience as a leader of people and teams
  • Strong people leadership skills with a consistent track record of building and scaling teams
  • Exceptional analytical skills with the ability to develop the hard and soft skills of an analytically-minded team
  • Bachelor’s degree required, MBA or equivalent experience preferred

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

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Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse Careers.Accommodations@GM.com ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.