描述
This is a Hybrid role: This position requires to work 3 days on site 2 days at home remote on a full-time basis
As a District Manager Aftersales , your responsibilities will be:
- Sales targets and market share
Assisting the dealer in implementing initiatives to increase customer pay business.
Focus on processes and performance at Service lane.
Search for promotions and market opportunities to bring customers to service lane.
Incorporate aftermarket initiatives within the overall business plan distributor.
Support dealers with RIM in order to optimize and meet required targets for compliance.
Promote and include dealers in marketing plan as guide for increasing customer retention.
- Improve customer retention
Ensuring that information is shared by dealers by means of DDS.
Incorporate the concept of customer retention in the overall business plan distributor.
Guide the integration of Aftersales as one whole team (parts and service).
Promoting participation and effective use by the dealer in GMM retention initiatives: BDC (Business development Center) and marketing strategies.
- Supporting the initiative of Outstanding Customer Experience (OCE)
Improving NPS.
Supporting the implementation of the standard GMM operation and facilities.
Ensure staff aftermarket distributors are trained / certified.
Representing GMM and its brands as ambassador.
Implementation of job control.
- Maximize the profitability of Distributor
Assisting the dealer in identifying areas to improve profitability through business process.
Ensuring that the dealer takes advantage of rebates and incentives available
- Development of plans to improve the performance of the distributor in the scorecard
[Additional Description]
-This position requires the ability to legally operate motor vehicle on a regular basis
+3 years of experience in similar roles
Education:
- Industrial Engineering, Bachellor in Bussiness or similar.
Languages:
- English language proficiency. This role requires communications conducted in English
Skills
- Innovation Management
- Problem Solving
- Dealing with Ambiguity
- Managerial Courage
- High level of oral and written communication skills
- Interpersonal skills to work effectively with others
- High level analytical ability where problems are unusual and complex
Experience
- Recommended previous jobs in automotive industry as Business Manager or District sales manager.
- Project management.
Value proposal
- Competitive salary
- Superior benefits to the law
- Career development platform
- Ongoing training
- Benefits in vehicles.
In case you need any reasonable adjustment to continue with your process, let your recruiter know.
SPONSORSHIP NOT SUPPORTED: GM does not provide immigration-related sponsorship for this role, do not apply for this role if you will need GM immigration sponsorship now or in the future.
Remember to attach your CV when applying to this vacancy.
Just so you know…diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.
Renseignements sur la diversité
General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés. Pour en savoir plus, consultez notre processus de recrutement.
Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)
General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant.
Aménagements (É.-U. et Canada)
General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse Careers.Accommodations@GM.com ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.