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Chevrolet Zone Manager Parts and Service

  • [Location]
    • Remote
  • 职位类型 Full time
  • 发表
  • Job Requisition JR-202611135

描述

Remote:  This position does not require employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.

The territory covers dealerships within the Southeast Region (North Carolina, South Carolina, West Virginia, and Virginia). To be considered, the selected candidate must currently reside in Charlotte, NC or Raleigh, NC , or be willing to relocate to one of those cities. This job may be eligible for relocation benefits. Employee must relocate within 60 days of offer.

The Role

This is a people leader role with direct responsibility for leading, coaching, and developing a team in support of GM’s dealer network across the Southeast Region. They will lead and develop a team that will be supporting GM's dealer network in growing Parts Revenue, Customer Pay Repair orders, customer retention, tools and equipment, technician training, and warranty administration.

What You'll Do (Responsibilities)

  • Develop a Team of Sales and Service Professionals and take extreme ownership of the core values of the GM brands.

  • Role model GM’s core beliefs and sets norms for behaviors necessary to maintain a productive team without inhibiting individuality and personal diversity

  • Create a customer centric culture of empowerment, results focused mindset and drive change management

  • Extreme ownership of Zone Revenue, Retention & Customer Experience

  • Lead and manage the Zone team to execute activities and achieve performance goals

  • Stay knowledgeable of changes within General Motors and the automotive industry to adapt quickly. Evaluate processes, systems, and tools to make adjustments

  • Responsible for driving revenue growth and achieving KPIs

  • Responsible for analyzing dealer’s marketing and merchandising plans and provide effective recommendations to drive service lane traffic

  • Responsible for ensuring Business Plan execution and implement effective countermeasures to mitigate headwinds and drive innovation

  • KPIs: SRT sales objective, NPS, Field Action Completion, STS Training, EV Training & Compliance, Service Lane Excellence, Work Place of Choice Engagement, Direct Leaders Index, Participation.

Your Skills & Abilities (Required Qualifications)

  • Bachelor’s Degree

  • 7 years of relevant experience

  • 5+ years of experience leading, guiding and improving dealership fixed operations, driving profitable growth and

  • 5 + years of Leading, Coaching and Developing People in the Automotive Industry.

  • Proficient automotive technical knowledge and business acumen including service operations, warranty administration and customer experience

  • Advanced knowledge of Dealership Service & Parts Operations:

    • Automotive Parts and Service Systems

    • Dealer Operating Report & Fixed Analysis Tools

    • Dealership profit department’s structure and interconnectivity

    • Consultative Selling Skills

  • Effective oral and written persuasive and informative communication skills

  • Ability to travel 70% of the time within the assigned zone, quarterly travels to the regional office in Alpharetta, GA.

What Can Give You a Competitive Edge (Preferred Qualifications)

  • Effectively Inspires & Motivates Others to Achieve High Performance

  • Successfully builds and maintains strong internal/external relationships

  • Successfully Drives for Results & Drives Change Management

  • Effectively demonstrates Informative and Persuasive communication skills

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. 

  • The salary range for this role is ($140,100 - $186,700). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

#LI-AP1

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

此职位为远程办公；但是，入选候选人必须居住在指定区域内的指定城市，或愿意搬迁至该城市。候选人需在录用通知中规定的期限内搬迁至指定城市或已在该城市居住。

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.