설명
Senior Designer – HID Onboarding and Integrations Team
Description
Work arrangement
This role is categorized as remote or hybrid to Warren, MI or Sunnyvale, CA or Mountain View, CA. Remote candidates will be considered.
-
If you live within 50 miles of a GM hub location (San Francisco Bay Area, CA or Warren, MI), you are expected to report to the office three times per week, or other frequency dictated by the business.
-
If you live outside a 50‑mile radius of these locations, please still apply.
The Role
We are seeking a Designer for GM’s dealer and customer-facing digital experiences that support the full vehicle lifecycle – from order tracking and delivery scheduling to digital onboarding and early ownership. This is a hands-on, product design role focused on designing experiences that power vehicle sales, inventory management, and customer interactions across dealer tools, and customer platforms.
Your scope extends beyond the point of sale into the critical first months of ownership, helping customers understand, adopt, and get the most value from their vehicle and its embedded software – while contributing to a cohesive, modern vision for GM’s end-to-end digital ownership experience.
What you’ll do
-
Design dealer-facing digital products including inventory management, sales tools, reporting dashboards and customer facing workflows for onboarding including:
-
Track vehicle order status Schedule and manage vehicle delivery Complete digital onboarding into their vehicle and services Learn and adopt vehicle features embedded software during early ownership
-
Translate complex dealer workflows into clear, intuitive, and efficient interfaces
-
Collaborate closely with Research, Product, Engineering and Design Systems teams to ensure your designs are feasible, scalable and aligned to design systems.
-
Create high-fidelity prototypes, wireframes and interaction models that communicate intent, enable rapid iteration, and exemplify design excellence
-
Advocate for consistency, accessibility, and usability across all dealer tools and customer interfaces
-
Mentor and collaborate with other designers to raise design quality and influence design practices across the organization
-
Support business and product teams in prioritizing design solutions based on business impact and dealer needs
How success is defined
-
Customers can confidently track, receive, and onboard into their vehicle with minimal friction
-
Early ownership experiences that drive feature adoption, satisfaction and long-term engagement
-
Dealer tools that feel cohesive, efficient and aligned with customer-facing experiences to enable sales and track inventory
-
A design team producing reference-quality work that raises the bar across GM
-
Strong cross-functional alignment, with design recognized as a driver of product strategy and outcomes
Your skills & abilities (Required qualifications)
-
Bachelor’s degree in Design, HCI, Interaction Design, graphic design, or equivalent professional experience
-
Experience in designing remarkable products where craft, interaction, language and structure shape the experience
-
Proven ability to design for complex digital products, with experience shaping direction in ambiguous or undefined problem spaces
-
5-7+ years of product design experience with a portfolio demonstrating hands-on, high-fidelity work and clear product impact
-
Exceptional craft, taste, and judgment across interaction, content, and system design
-
Track record of setting quality standards or creating design exemplars adopted across teams. Demonstrated experience leading through original thinking expressed in design work, using craft to shape direction, elevate quality, and align cross-functional partners
-
Proficiency in Figma and excellent communication and collaboration skills, with the ability to influence senior partners through design work
-
Comfort operating as a design authority without direct ownership, influencing through craft and clarity
What will give you a competitive edge
-
5+ years of experience in the automotive industry, design agencies, or technology companies, contributing to hardware and software experiences that shape how people interact with products.
-
Experience contributing to or advancing the consistency of design systems across products and platforms.
-
Strong understanding of accessibility and inclusive design standards, with a track record of creating experiences that meet or exceed best practices.
Compensation:
-
The expected base compensation for this role is: ($125,200-192,700). Actual base compensation within the identified range will vary based on factors relevant to the position.
-
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
-
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
이 직무는 재택 기반이지만, 선발된 지원자가 GM 허브에서 특정 거리 이내에 거주하는 경우 주 3회 {또는 관리자가 지정한 다른 빈도로} 출근해야 합니다.
선발된 지원자는 이 직무를 위해 25% 미만의 출장을 다녀야 합니다.
이 직무는 리로케이션 혜택을 받을 수 있습니다.
다양성 정보
General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다. 자세한 정보는 GM 채용 과정 안내를 참고하십시오.
공평한 취업 기회 선언 (미국)
General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다. 자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다.
숙소 (미국 및 캐나다)
General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.
