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Senior Software Engineer - Self Service Automation

  • 위치
    • Austin, Texas
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202607520

설명

The Role

The Enterprise SaaS & AI (SAI) organization delivers critical technology platforms and services that power GM Software & Services and the broader GM IT ecosystem . Within SAI, the Self‑Service Automation Tools team builds day‑two automation for systems administrators and application teams—automating complex operational activities such as patching, release management, automated application restarts, password rotations & management, and enterprise‑scale orchestration. Our platforms have already transformed how IT operates at GM—reducing manual effort, improving security, and increasing reliability at scale. We’re just getting started. We’re looking for a senior, high‑impact engineer with modern cloud development experience and a passion for automation to help shape the next phase of our platform and capabilities.

As a Sr Software Engineer, you will be a technical owner of GM’s self‑service automation platforms, responsible for designing, building, and operating scalable automation solutions used across the enterprise. You’ll partner closely with application teams, security, and platform stakeholders to deliver secure, reliable, and intuitive self‑service experiences—while reducing operational toil and improving compliance. This role combines hands‑on engineering, architectural leadership, and operational ownership. You’ll work alongside a team of experienced engineers and help foster a culture of engineering excellence, innovation, accountability, and inclusivity.

What You’ll Do

  • Design, build, and operate enterprise‑scale self‑service automation platforms that improve IT efficiency and security.

  • Lead the architecture and design of complex, distributed, cloud‑native systems.

  • Develop secure, scalable microservices and user‑friendly front‑end experiences supporting automation use cases such as:

    • Automated password rotations and management

    • Patching and release management

    • Application start/stop/restart workflows

    • End‑to‑end automation orchestration

  • Implement AI‑assisted workflows and intelligent automation to expand self‑service capabilities and reduce support demand.

  • Establish and enforce coding standards, best practices, and architectural patterns.

  • Instrument and observe production systems using logging, metrics, and tracing to ensure reliability and performance.

  • Own Tier 2/3 operational responsibilities, including on‑call support, incident response, troubleshooting, and root‑cause analysis.

  • Proactively improve system reliability, availability, and resiliency.

  • Monitor platform adoption and effectiveness; define KPIs and produce usage and impact reporting for leadership.

  • Collaborate closely with Security & Compliance, DevOps, product, and engineering teams.

  • Participate in Agile planning and maintain high‑quality technical documentation.

  • Evaluate and introduce new tools and technologies to improve platform capabilities and developer productivity.

  • Mentor junior engineers through code reviews, design guidance, and technical leadership.

Your Skills & Abilities (Required Qualifications)

  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

  • 7+ years of professional software engineering experience.

  • Strong proficiency in Java and .NET, with experience building production‑grade systems.

  • Hands‑on experience building end‑to‑end cloud‑native applications, including deployment to Kubernetes and OpenShift .

  • Deep understanding of microservices architecture and distributed systems.

  • Full‑stack development experience and strong CI/CD practices.

  • Experience with relational and non‑relational databases, including schema design.

  • Solid foundation in software engineering fundamentals (design patterns, data structures, algorithms).

  • Experience working in Agile development environments.

  • Strong communication skills with the ability to translate requirements into scalable solutions.

  • Proven ability to debug complex systems, manage incidents, and drive root‑cause analysis.

  • Ability to work independently, manage multiple priorities, and collaborate across teams.

  • Demonstrated ownership of technical projects from design through production.

What Can Give You a Competitive Advantage (Preferred Qualifications)

  • Front‑end: JavaScript, HTML/CSS, Angular, Node.js

  • Back‑end: Java (Spring Boot), .NET Core / C#

  • Databases: SQL, PostgreSQL

  • Cloud & Platform: Kubernetes, OpenShift

  • Build & CI/CD: Maven, Git/GitHub, Artifactory, automated pipelines

  • Observability: OpenTelemetry, DataDog, ELK , distributed caching, metrics and tracing

  • API management experience

  • ServiceNow integration experience (including Flow Designer or orchestration)

  • Strong understanding of enterprise security best practices and compliance

  • Experience with hybrid cloud and enterprise automation platforms

  • Familiarity with enterprise identity, credential management, and security automation

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다.

이 직무는 리로케이션 혜택을 받을 수 있습니다.

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.