설명
The Role:
The Automation Platform Engineer is a strategic member of the organization responsible for the operations, roadmap execution, governance, and enterprise adoption of its automation platform ecosystem, including tools such as Ansible, Chef, and Terraform Enterprise. This role combines deep technical expertise in workflow and platform automation with strong platform engineering leadership to build scalable, secure, reusable, and customer-centric automation capabilities across the enterprise.
You will maintain, design, and evolve automation platforms, develop reusable automation frameworks, and integrate automation with enterprise systems such as ServiceNow and other operational tooling. A key focus of the role is leading the integration of Agentic AI into workflow and platform automation tools to enable intelligent orchestration, streamline multi-step workflows, and improve automation across enterprise systems.
This role is central to expanding self-service capabilities, reducing operational toil, and modernizing infrastructure and platform operations through AI-enabled automation. Success in this role means delivering reliable, secure, and scalable automation that accelerates operational excellence, improves user adoption, and drives the next generation of intelligent enterprise workflows.
What You'll Do
Agentic AI Integration for Workflow and Platform Automation
- Lead the integration of Agentic AI capabilities into workflow and platform automation tools to improve orchestration, decision support, and execution efficiency.
- Design and implement AI-enabled automation patterns such as intelligent workflow generation, automation validation, remediation recommendations, change-impact analysis, troubleshooting assistance, and root-cause analysis.
- Build automation patterns that combine AI reasoning with governed workflow and platform execution to support more predictive, adaptive, and autonomous operations.
- Partner with AI/ML, platform, security, application, ITAM and ITSM teams to embed automation signals, operational context, and enterprise controls into AI-driven automation solutions.
- Help shape the next generation of intelligent enterprise automation by aligning platform engineering, workflow automation, and Agentic AI capabilities into scalable operational solutions.
Automation Framework Design and Enablement
- Design enterprise-grade automation frameworks using reusable modules, workflows, and integration patterns that support infrastructure, platform, and operational use cases.
- Build automation solutions for provisioning, configuration management, patching, compliance, cloud infrastructure, and operational workflows.
- Integrate automation platforms with enterprise systems and toolchains such as ServiceNow, CI/CD pipelines, GitOps workflows, observability platforms, and event-driven automation services.
- Enable self-service automation capabilities for engineering, operations, and business teams through well-defined templates, reusable services, and governed platform access.
Automation Platform Development and Operations
- Design, implement, operate, and continuously improve the enterprise automation platform ecosystem, including tools such as Ansible, Chef, Terraform Enterprise, and related workflow automation technologies.
- Define and maintain the automation platform roadmap, including feature evolution, lifecycle management, scalability planning, platform reliability, and enterprise adoption milestones.
- Establish and enforce platform governance, including coding standards, reusable patterns, testing frameworks, operational guardrails, and security controls across automation solutions.
- Build and maintain reusable automation foundations optimized for performance, security, maintainability, and dependency management.
- Lead platform upgrades, migrations, standardization efforts, and cross-environment consistency initiatives.
Required Qualifications
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field. Concentration or demonstrated focus in AI technologies is a plus.
- 3–5+ years of experience in platform engineering, DevOps, and enterprise automation.
- Experience designing, operating, and scaling automation platforms and reusable automation frameworks in complex enterprise environments.
- Background in infrastructure automation, configuration management, provisioning, patching, compliance, and operational workflow automation.
- Experience integrating automation platforms with enterprise systems and toolchains such as ServiceNow, CI/CD pipelines, GitOps workflows, observability platforms, and event-driven automation services.
- Strong scripting and automation development skills using languages such as Python, Bash, or PowerShell.
- Familiarity with Linux systems, containers, Kubernetes, and modern orchestration patterns.
- Experience establishing platform standards, governance, security controls, and reusable engineering patterns for automation at scale.
Preferred Qualifications
- Experience implementing Agentic AI, AIOps, or AI-enabled automation within infrastructure, platform, or operational workflows.
- Experience integrating AI capabilities into enterprise automation tools for use cases such as workflow generation, validation, remediation, troubleshooting, or operational decision support.
- Hands-on experience with enterprise automation tools such as Ansible, Chef, Terraform Enterprise, and other infrastructure or workflow automation platforms.
다양성 정보
General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다. 자세한 정보는 GM 채용 과정 안내를 참고하십시오.
공평한 취업 기회 선언 (미국)
General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다. 자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다.
숙소 (미국 및 캐나다)
General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.