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Logistics Lead, CCA Task Force

  • 위치
    • Warren, Michigan
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202618162

설명

The Role

The Logistics Task Force Lead is the logistics strategy and execution lead for the Customer Care and Aftersales (CCA) Task Force, helping resolve the most significant part-availability issues affecting customers. This high-visibility role translates task force priorities into practical logistics plans, identifies risks to critical parts, coordinates cross-functional recovery actions, and drives expedited movement of individual parts when needed. The work has a direct connection to vehicle availability, customer experience, service parts cases, buybacks, and business results. 


What You’ll Do

  • Translate task force priorities into logistics strategy, operational plans, and an execution cadence for critical-part recovery.
  • Review critical parts, shortages, open risks, and active expedites; prioritize issues based on vehicle, customer, and business impact.
  • Coordinate recovery actions across task force leadership, CCA, supply chain, materials management, plant operations, manufacturing, suppliers, purchasing, transportation, logistics, warehousing, and freight or expedite providers.
  • Drive the expediting of individual parts when required, including arranging or managing expedited movement and coordinating the actions needed to recover availability.
  • Evaluate expedite decisions with Finance and other business partners when customer impact, SPAC exposure, buyback risk, or business tradeoffs are involved.
  • Follow up on commitments, remove roadblocks, establish clear ownership, and drive actions to closure by committed dates.
  • Communicate status, risks, recommendations, and recovery progress to CCA leadership, senior stakeholders, and cross-functional partners.
  • Analyze recurring issues, identify root causes and patterns, and standardize recovery actions to prevent repeat problems.
  • Improve logistics prioritization, visibility, escalation routines, and reporting of actions and results.
  • Support additional CCA logistics initiatives and strategy improvements while delivering measurable progress in critical-part recovery, service parts cases, and buyback prevention.

Your Skills & Abilities (Required Qualifications)

  • Bachelor's degree in business, operations, or related fields.
  • 5+ years' of experience in logistics, operations, strategy & planning, or data analysis.
  • Experience analyzing data to identify risks, prioritize actions, or evaluate results.
  • Ability to travel up to 15%.
  • Proficiency in Google Workplace, including data analysis, reporting, and visualization tools.  

What Can Give You a Competitive Advantage (Preferred Qualifications)

  • Prior experience in the automotive industry. 
  • Proficiency with Databricks or Power BI.
  • Strong quantitative and analytical capabilities applied to logistics, supply chain, or operational problems.
  • Business acumen and the ability to connect logistics decisions to customer and business impact.
  • Experience leading through influence and coordinating cross-functional partners without relying solely on direct authority.
  • Executive communication skills, including the ability to provide clear status, risk, and recommendation updates to leadership.
  • Ability to build trust, communicate transparently, and maintain accountability in a fast-paced, collaborative environment.
  • Ability to make sound recommendations with incomplete, changing, or conflicting information.
  • Persistence, calm judgment under pressure, and comfort working through ambiguity.
  • A continuous-improvement mindset focused on durable solutions, proactive risk identification, and reducing reliance on emergency actions.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다.

선발된 지원자는 이 직무를 위해 25% 미만의 출장을 다녀야 합니다.

이 직무는 리로케이션 혜택을 받을 수 없습니다. 모든 리로케이션 관련 비용은 최종선정 된 지원자가 부담해야 합니다.

다양성 정보

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공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.