[Skip To Content]

Global Talent Operations Process & Enablement Analyst

  • 위치
    • Remote
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202621051

설명

The Global Talent Operations Process & Enablement Analyst improves the processes, tools, governance, and ways of working that help Global Talent operate effectively at scale.
You’ll identify opportunities to reduce friction, recommend practical solutions, and help implement and sustain improvements. This role combines process expertise, stakeholder partnership, thoughtful governance, and the responsible use of AI and automation to improve how work gets done.  Your work will help GM deliver consistent, high-quality development experiences for employees while enabling Global Talent teams to focus on strategic priorities.

What you’ll do
Improve processes and ways of working

  • Analyze workflows, handoffs, and stakeholder experiences to identify root causes and opportunities for improvement.
  • Lead moderate-scope improvements from discovery through implementation, iteration, and sustainment.
  • Create and maintain process maps, standard work, job aids, intake paths, role definitions, and governance documentation.
  • Use data and feedback to monitor adoption, measure effectiveness, resolve issues, and prioritize improvements.

Enable localization and translation

  • Improve the intake, prioritization, routing, review, approval, and delivery of localized and translated learning and talent-management content.
  • Coordinate content owners, subject-matter experts, vendors, tools, and stakeholders to improve quality, turnaround time, consistency, reuse, and self-service.
  • Clarify trade-offs and establish practical guidance that makes global delivery more efficient and scalable.

Strengthen onboarding

  • Design and maintain onboarding experiences that help direct and contract employees contribute quickly.
  • Improve access to tools, information, and working connections while clarifying ownership, handoffs, and expectations.
  • Use feedback and data to improve onboarding consistency, usefulness, and scalability.

Optimize information management

  • Improve Records and Information Management and Information Lifecycle Management practices across Global Talent.
  • Clarify information ownership, classification, retention, access, and lifecycle expectations.
  • Improve findability, reduce content sprawl, and translate requirements into practical, sustainable ways of working.

Partner across Global Talent

  • Support centralized Global Talent processes and services by providing guidance, triage, and routing.
  • Partner with stakeholders to clarify needs, evaluate options, resolve trade-offs, and coordinate dependencies and decisions.
  • Build trust through transparent communication, sound judgment, and reliable follow-through.

Use technology thoughtfully

  • Identify repetitive, inconsistent, manual, or high-friction work that may benefit from process changes, AI, or automation.
  • Explore and test practical solutions within privacy, security, quality, compliance, and governance expectations.
  • Define appropriate human review, decision points, and escalation paths where context, empathy, judgment, or accountability matter.
  • Evaluate results, document learnings, and help implement solutions that deliver meaningful value.



What success looks like

  • Global Talent processes are clear, documented, adopted, and maintained.
  • Localization and translation work is efficient, consistent, resource-conscious, and scalable.
  • Direct and contract employees receive timely access to the information, tools, and connections they need to become productive.
  • Information is easier to find, manage, retain, and use appropriately.
  • Stakeholders experience less duplication, rework, ambiguity, and manual coordination.
  • Improvements produce measurable gains in efficiency, quality, consistency, or stakeholder experience.
  • Technology-enabled solutions are useful, responsibly governed, adopted, and sustainable.



What you’ll bring

  • 2+ years of experience in HR, operations, or analytics.
  • Degree or equivalent experience.
  • Experience analyzing, improving, documenting, or managing business processes.
  • Experience coordinating cross-functional projects or improvement initiatives.
  • Strong problem-solving, critical-thinking, organizational, and communication skills.
  • Ability to turn ambiguous needs into clear options, recommendations, and next steps.
  • Ability to connect human needs, business processes, governance, and technology-enabled solutions.
  • Curiosity about AI, automation, and emerging workplace technologies, paired with sound judgment about where human involvement is essential.
  • Ability to build relationships and influence without direct authority.
  • Comfort working across changing priorities, multiple stakeholders, and evolving requirements.
  • Experience with workflow, collaboration, documentation, reporting, or information-management tools.
  • Experience with localization, translation, onboarding, records management, information lifecycle, learning, talent, or HR operations is preferred.




Location: This role is based remotely but if you live within a 50-mile radius of (Atlanta, Austin, Detroit, Warren, Milford or Mountain View), you are expected to report to that location three times a week, at minimum.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)



The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.

  • The salary range for this role is $84,100 - $129,100. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.