설명
The Role
The Independent Aftermarket (IAM) Analyst leads performance analytics, revenue strategy support, forecasting, and decision support for the IAM business. This role translates sales, market, customer, financial, and operational data into insights that support business strategy, revenue generation, customer experience, and profitable growth. The analyst evaluates commercial opportunities, incentive effectiveness, forecast accuracy, and revenue opportunities, then recommends actions to improve business results. This fully qualified professional role requires independent judgment, effective prioritization, cross-functional influence, and analytical leadership.
What You’ll Do
- Own recurring IAM performance reporting covering sales, revenue, volume, mix, year-over-year growth, forecast and plan performance, incentive progress, and strategic objectives.
- Develop and maintain short- and long-term forecasts using historical performance, account activity, market trends, seasonality, product mix, promotions, incentive assumptions, strategic priorities, and business plans.
- Support annual business planning, monthly operating reviews, quarterly updates, forecasting cycles, and strategic revenue planning.
- Analyze actual results against forecasts, budgets, prior-year results, revenue targets, and strategic objectives to identify drivers, risks, opportunities, and recommended actions.
- Build scenario analyses and what-if models to evaluate pricing, incentives, promotions, account activity, network changes, market conditions, and other commercial decisions.
- Develop and maintain dashboards, scorecards, and management reports using Microsoft Excel, Power BI, EPICOR, mainframe applications, Structured Query Language (SQL)-based sources, or similar tools.
- Manage monthly accruals, revenue-related adjustments, incentive reporting, and other activities that support accurate performance management.
- Process, validate, and track ACDelco customer returns through final disposition while coordinating with the Memphis parts distribution center, CCRC return center, Customer Service, Finance, Sales, Marketing, Programs, distribution centers, and customers.
- Monitor return aging, exceptions, credits, adjustments, claims, account balances, and unresolved transactions; research discrepancies; perform annual customer return-reserve balancing; and resolve variances before closeout.
- Maintain audit-ready return documentation, recommend actions to reduce revenue leakage and process issues, improve data quality and automation, and present insights and recommendations to IAM leaders and cross-functional partners.
Your Skills & Abilities (Required Qualifications)
- Bachelor’s degree in business, finance, economics, marketing, analytics, mathematics, or a related field, or equivalent experience.
- Minimum of five years of experience in sales analytics, commercial analytics, revenue planning, forecasting, business intelligence, finance, or sales operations.
- Advanced Microsoft Excel skills, including data analysis, pivot tables, formulas, and scenario modeling.
- Working knowledge of mainframe systems and transaction-based research.
- Experience developing performance reports, dashboards, forecasts, revenue plans, incentive analyses, or business-planning analyses.
What Can Give You a Competitive Advantage (Preferred Qualifications)
- Experience in the automotive, automotive parts, dealership, service, wholesale, or Independent Aftermarket industry.
- Experience supporting a parts distribution center or centralized returns operation.
- Experience with reserve or accrual accounting, GMAS audits, financial controls, or customer credit reconciliation.
- Experience with Power BI, SQL, Tableau, eSMART, or similar business-intelligence tools.
- Experience with sales forecasting, revenue planning, incentive effectiveness, market analysis, customer economics, or customer performance reporting.
- Familiarity with ACDelco national accounts, direct accounts, or Independent Aftermarket service-center business models.
- Experience presenting analytical insights and strategic recommendations to senior leaders or cross-functional teams.
- Ability to communicate findings clearly through written summaries, presentations, and verbal discussions.
- Ability to work autonomously, manage priorities, collaborate effectively, and influence decisions without direct authority.
- Strategic and commercial thinking, data interpretation and storytelling, customer and market insight, revenue-opportunity identification, problem-solving, sound judgment, process improvement, operational discipline, ownership, and accountability.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다.
선발된 지원자는 이 직무를 위해 25% 미만의 출장을 다녀야 합니다.
Relocation 지원 혜택은 회사 정책에 따라 자격이 되는 지원자에게 제공됩니다.
다양성 정보
General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다. 자세한 정보는 GM 채용 과정 안내를 참고하십시오.
공평한 취업 기회 선언 (미국)
General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다. 자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다.
숙소 (미국 및 캐나다)
General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.