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Global Ops CoE – DCG Business Services Senior Analyst

  • [Location]
    • Taguig City, National Capital Region (Manila)
  • 职位类型 Full time
  • 发表
  • Job Requisition JR-202615850

描述

Sponsorship:  GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.  

Work Arrangement: This role is categorized as hybrid on NIGHT SHIFT . This means the successful candidate is expected to report to the office when there are meaningful engagements such as trainings, townhalls and executive visits 

The Role

The Dealer Contractual Group (DCG) Business Services Senior Analyst is responsible for collaborating and partnering with stakeholders to process dealer contractual change requests and ensure/support dealer's compliance to the GM Dealer Sales and Service Agreement. The (DCG) Business Services Senior Analyst oversees a portfolio of change requests to update pertinent dealer information. Change requests must be processed timely with adherence to the Dealer Sales and Service Agreement and respective state statutes. The (DCG) Business Services Senior Analyst is the subject matter expert on GM Policy, Processes and Procedures.

What You'll Do

Provide support for the Dealer Contractual Group, that;

  • Manage contractual changes and documentation for dealerships in accordance with State Franchise laws and Dealer Sales and Service agreement.

  • Collaborate with stakeholders to gather necessary documents, inputting information into relevant systems such as the Dealer Contractual Information Change Request (DCICR) system.

  • Partner with subject matter experts, such as GM Legal and the Market Analysis Team to finalize proposals.

  • Provide guidance on company policies (such as GM Dealer Contractual Group (DCG) policies and procedures)

  • Complete Dealer activations and update Dealer information in appropriate GM systems

  • Prepare contracts, update dealer information systems, process requests, conduct financial analysis, and completing necessary paperwork such as background checks and enrollment forms.

  • Communicate with internal and external parties, participate in process improvements, maintain accurate records, and provide support to dealers and company personnel throughout the contract execution process. This involves a variety of tasks including drafting correspondence, managing emails and mail, and assisting with general office duties.

Your Skills & Abilities (Required Qualifications)

  • Bachelor’s degree in Business, Operations, Supply Chain, Logistics, or related field

  • 5+ years of relevant work experience in data analysis, processing, operations, contract administration, dealer/partner operations or and project management

  • Experience in the automotive or dealership environment is a plus

  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint), Power BI, and experience managing data in enterprise and database systems

  • Exceptional attention to detail with the ability to prioritize and manage multiple tasks and deadlines

  • Demonstrated analytical, statistical, and problem-solving skills

  • Excellent verbal and written communication skills, with strong interpersonal skills for working across teams and levels

  • Proven ability to translate operational knowledge into clear, structured business and technical requirements

  • Ability to guide teams across multiple tasks and deliver results on aggressive timelines

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Strong organizational skills with a track record of efficiently executing complex projects to high quality

  • Comfortable operating in a complex, evolving environment and bringing an innovative, continuous-improvement mindset

  • Self-motivated, able to grasp new concepts quickly and work with minimal supervision

  • Experience leading the design and deployment of data analytics and reporting solutions

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.