Fleet Operations Specialist

描述

The Fleet Operations Specialist is responsible for managing vehicle inventory, monitoring vehicle lifecycle status through eCVMS, analyzing operational reports, and making process improvements to support business objectives. This role requires strong customer service skills, the ability to adapt to changing business needs, and the capability to develop effective reporting solutions for leadership and stakeholders.

Key Responsibilities

• Manage and maintain vehicle inventory to ensure accuracy, visibility, and efficient utilization of fleet assets.
• Lead Captured Test Fleet pre-delivery process and ensure vehicles are assigned, prioritized and delivered to users in alignment with program team objectives.
• Utilize eCVMS to monitor vehicle status, analyze vehicle movement, and ensure proper application of status codes throughout the vehicle lifecycle.
• Serve as a subject matter expert for eCVMS functionality, status code usage, and related operational processes.
• Analyze reports and operational data to identify trends, risks, and opportunities for efficiency.
• Create and deliver presentations that communicate operational performance, key metrics, business impacts, and recommendations to leadership.
• Provide exceptional customer service by responding to inquiries, resolving issues, and collaborating with internal and external stakeholders.
• Adapt quickly to changing priorities, business requirements, and operational challenges while maintaining high-quality results.
• Partner with cross-functional teams to identify gaps, streamline workflows, and support continuous improvement initiatives.
• Monitor compliance with established operational procedures and recommend corrective actions when necessary.

Qualifications

Required Skills

• Strong inventory management experience.
• 2+ years of automotive experience
• Working knowledge of eCVMS functionality, status codes, and operational workflows.
• Advanced analytical and problem-solving skills.
• Experience creating and maintaining reports, dashboards, and performance metrics.
• Strong customer service and stakeholder management skills.
• Ability to develop and document business processes and standard operating procedures.
• Experience creating professional presentations for leadership and business partners.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to adapt, pivot, and perform effectively in a fast-paced environment.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Bachelor's degree
• Experience in fleet operations, vehicle management, or automotive operations.
• Proficiency with Excel, data analysis tools, and reporting platforms.
• Experience leading process improvement initiatives.
• Knowledge of operational performance metrics and inventory optimization strategies.

Key Competencies

• Process Improvement
• Operational Excellence
• Inventory Management
• Data Analysis & Reporting
• Customer Focus
• Adaptability & Agility
• Cross-Functional Collaboration
• Presentation & Communication Skills
• Strategic Thinking
• Problem Solving

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.