[Skip To Content]

Senior Systems Engineer - Self Service Automation

  • 위치
    • Austin, Texas
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202600779

설명

The Role

The SaaS Collaboration Platforms (SCP) organization provides a broad set of technology products and services to GM Software & Services. Within SCP, the Self‑Service Automation Tools team manages the enterprise password management platform ( 1Password ) and builds day‑two automation for systems administrators—covering patching, release management, application restarts, password rotations, and other intricate orchestrations.

The Self‑Service Automation Tools team has established a strong portfolio of capabilities that have transformed IT—and we’re just getting started. We’re looking for an engaged, high‑energy engineer with a broad toolset and modern development experience to help carry the team forward toward GM’s vision.

You will be a key owner of GM’s enterprise credential management and automation capabilities, responsible for secure credential storage, best‑practice vault management, and driving adoption across the enterprise. You’ll help manage and integrate the 1Password SaaS platform with GM systems, design automation workflows (including AI‑assisted experiences), and deliver self‑service capabilities that make IT more secure and efficient. You’ll also contribute to our security lifecycle by ensuring third‑party applications and operating systems align to GM’s IT Statement of Technical Direction. You’ll work with a team of dedicated engineers and help nurture a culture of integrity, innovation, forward‑thinking, accountability, and inclusivity.

What You’ll Do

  • Administer and maintain 1Password Enterprise accounts, vaults, roles, and policies.
  • Design & build secure, scalable microservices and user‑friendly front‑ends for self‑service automation (password management and rotations, patching, release management, app restart, automation workflows).
  • Integrate 1Password with identity providers to manage user provisioning/de‑provisioning.
  • Implement AI‑driven features and workflow automation to streamline 1Password and broader self‑service capabilities.
  • Lead architecture for large‑scale cloud software systems; set coding standards and best practices.
  • Monitor adoption and produce usage/impact reports for leadership; define and track KPIs.
  • Ensure reliability and high availability of system and self-service automation capabilities; proactively prevent/mitigate failures.
  • Operate with Tier 2/3 support responsibilities: on‑call, incident management, troubleshooting, root cause analysis.
  • Instrument & observe production systems (logging, metrics, tracing) and enforce operational excellence.
  • Collaborate across IT Security & Compliance, product, business, DevOps, and engineering teams.
  • Participate in Agile planning; maintain documentation for automation processes and environments.
  • Evaluate & recommend new tools/technologies to expand system capabilities and improve developer productivity.
  • Mentor junior engineers; provide technical leadership, code reviews, and guidance.

Your Skills & Abilities (Required Qualifications)

  • Bachelor’s or Master’s in Computer Science, Software Engineering, or related field.
  • 7+ years of software engineering experience with proficiency in Java and .NET .
  • Expertise building end‑to‑end applications on cloud platforms, with strong familiarity with Kubernetes and OpenShift .
  • In‑depth knowledge of microservices architecture and distributed systems.
  • Proficiency in full‑stack development and CI/CD practices.
  • Experience with both relational and non‑relational databases; strong schema design skills.
  • Solid grounding in software engineering fundamentals: design patterns, data structures, algorithms.
  • Experience working in Agile environments.
  • Excellent verbal/written communication; ability to translate feedback and needs into solutions.
  • Creative problem‑solving delivering efficient solutions to complex issues.
  • Experience with IT Service Management tools (preferably ServiceNow ) and integrating automation via orchestration tools.
  • Proven ability to troubleshoot complex systems, manage incidents, and drive root cause analysis.
  • Ability to work independently, manage multiple priorities, and collaborate across teams.
  • Active participation in planning, code reviews, and design discussions; ownership of technical projects end‑to‑end.
  • Strong teamwork focus and ability to foster collaboration.

What Will Give You a Competitive Edge (Preferred Qualifications)

  • Hands‑on experience with 1Password or other enterprise password management tools.
  • 7+ years in IT Security, Identity Management, or Systems Administration.
  • Front‑end/web: JavaScript, HTML/CSS, Angular, Node.js .
  • Back‑end: .NET Core/C#, Java/Spring Boot .
  • Databases: SQL, Postgres .
  • Cloud & platform: Kubernetes, OpenShift .
  • Build & pipelines: Maven, Git/GitHub, Artifactory ; CI/CD pipelines.
  • Observability & data: Redis (distributed cache), ELK (logging/analytics).
  • API management experience.
  • ServiceNow Flow Designer integration experience.
  • Strong understanding of security best practices and compliance requirements.
  • Familiarity with cloud‑based workload automation and hybrid environments.
  • Experience with Enterprise Security concepts, implementation, and compliance.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다.

이 직무는 리로케이션 혜택을 받을 수 있습니다.

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.