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Senior Manager, Intelligence, Investigations and Incident Management

  • 위치
    • Warren, Michigan
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202609448

설명

Work Arrangement:

This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, MI three times per week, at minimum.

Role Overview:

The Senior Manager, Intelligence, Investigations and Incident Management leads GM’s enterprise capabilities for threat intelligence, security investigations, security monitoring, and coordinated response to critical security incidents.

The role identifies, assesses, and mitigates risks to employees, assets, operations, and reputation through intelligence‑led analysis, disciplined investigative practices, and effective cross‑functional response coordination during high‑impact events.

The position serves as a trusted advisor to Global Security functional teams and senior leadership, providing timely insights and risk‑based decision support during emerging threats and critical situations.

The role partners closely with Legal, HR, Labor Relations, Compliance, IT, Communications, and external law enforcement and intelligence partners to ensure aligned and effective security outcomes.

Key Responsibilities:

Strategic Leadership & Governance

  • Own enterprise strategy, policy, and governance for intelligence, investigations, GSOC operations, and critical incident response.

  • Establish and manage performance metrics and reporting to demonstrate effectiveness, trends, and continuous improvement.

  • Ensure alignment with GM Global Security standards, legal and regulatory requirements, and duty of care obligations.

  • Benchmark industry practices and integrate best‑in‑class capabilities, tools, and technologies.

  • Build and maintain strong partnerships with internal stakeholders, including HR, Legal, Cyber Security, Global Travel, and executive leadership.

  • Strengthen collaboration with law enforcement, federal agencies, and industry peers to enhance intelligence sharing and response effectiveness.

  • Promote a culture of disciplined execution, sound judgment, collaboration, and calm decision‑making under pressure.

Global Security Operations Center (GSOC)

  • Provide strategic oversight of the GSOC, delivering a resilient 24/7 global capability for threat monitoring, incident escalation, and coordinated response.

  • Establish GSOC operating standards, escalation thresholds, and playbooks to support timely, consistent, and risk‑based response.

  • Oversee GSOC performance metrics, staffing models, training, and use of enabling technology to drive reliability and resilience.

  • Ensure high‑quality incident documentation, situational awareness reporting, and leadership notifications.

  • Lead and manage external GSOC vendors, setting clear performance expectations and enforcing accountability through defined KPIs and SLAs.

Intelligence & Threat Analysis

  • Lead global threat intelligence and risk assessment capabilities supporting travel security, site risk management, executive protection, and business operations.

  • Assess and monitor geopolitical, criminal, workplace violence, insider risk, activist, and emerging threat trends impacting GM.

  • Translate intelligence into actionable insights, advisories, and mitigation recommendations for senior leaders and operating teams.

  • Provide regular leadership briefings on threat trends and emerging risks, including clear implications and recommended actions.

  • Partner closely with Protective Services to deliver tailored intelligence support for executives, including travel and event risk assessments, threat monitoring, and protective investigations.

Investigations and Critical Incident Response Coordination

  • Provide oversight of complex, sensitive, or high‑visibility security  investigations.

  • Ensure investigations are conducted with appropriate governance, discretion, and due process, in close coordination with HR, Legal, Compliance, and Labor Relations as appropriate.

  • Identify systemic risk trends and recommend preventative actions based on investigative outcomes.

  • Provide senior‑level coordination and decision support during critical security incidents, ensuring effective cross‑functional response across Security Operations, Emergency Response, HR, Legal, IT, and Communications

Insider Threat Program

  • Develop and oversee physical security aspects of GM’s Insider Threat Program, ensuring early identification, assessment, and mitigation of insider risk.

  • Lead cross‑functional governance with HR, Legal, IT, Cyber, and Physical Security to balance security, privacy, and employee protections.

  • Periodically assess program effectiveness and evolve capabilities in response to emerging risk patterns.

Qualifications:

  • 10+ years of progressive experience in corporate security, intelligence, investigations, law enforcement, military, or government with at least 5 years in a leadership or management role.

  • Bachelor’s Degree required, ideally from an accredited university or college; Master’s Degree preferred.

  • Direct experience overseeing or partnering closely with a 24/7 operations center or monitoring function.

  • Demonstrated ability to manage complex investigations and coordinate enterprise‑level incident response.

  • Strong judgment, critical-thinking, decision making and executive presence during fast‑moving, high‑risk situations.

  • Excellent written and verbal communication skills, including executive briefings.

  • Proven ability to build trust, influence stakeholders, and operate effectively at all organizational levels.

  • Established network with law enforcement agencies, federal partners, and private‑sector security organizations.

  • Strong strategic planning and program management capabilities.

  • Experience in a global, multinational environment preferred.

  • Familiarity with GSOC technology platforms, case management systems, and incident management tools preferred.

  • Availability to respond outside standard business hours to critical or emergent events required.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다.

선발된 지원자는 이 직무를 위해 25% 미만의 출장을 다녀야 합니다.

이 직무는 리로케이션 혜택을 받을 수 없습니다. 모든 리로케이션 관련 비용은 최종선정 된 지원자가 부담해야 합니다.

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.