[Skip To Content]

EV Infrastructure Engineer - São Caetano do Sul Plant

  • 위치
    • São Caetano do Sul, São Paulo
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202613138

설명

EV Charging Experience Analyst – GMSA

Job Description Summary

This position will lead key elements of GMSA’s regional EV charging connectivity and public-charging execution agenda, including charging-network expansion, supplier governance, public-partnership activation, and customer charging experience delivery.

The role combines business development, digital-product coordination, commercial execution, and performance management, with accountability for launch readiness, partnerships, KPI tracking, and growth of the regional charging ecosystem.

Role Mission

Drive GM South America’s EV charging ecosystem by scaling the MyChevrolet Charging platform, coordinating charging-network and eMSP/CPO partnerships, converting charging initiatives into customer growth and revenue, and supporting the region’s broader EV charging and energy expansion roadmap.

Key Responsibilities

1. Own MyChevrolet Charging business performance

  • Manage the business performance of the regional charging app, including user growth, charger-network growth, revenue readiness, KPI governance, and performance reporting cadence.

  • Translate scorecards and operating data into actions to improve adoption, monetization, customer value perception, and charging experience.

  • Monitor business results and continuously identify actions to improve customer engagement, app utilization, and ecosystem performance.

2. Lead app supplier and rollout governance

  • Coordinate supplier evaluation, nomination support, contract interfaces, rollout planning, and cross-functional implementation of the next charging-app solution for GMSA.

  • Support the operating model behind the app, including payment solutions, data-sharing requirements, and regional deployment logic.

  • Track implementation milestones, risks, and dependencies to ensure launch readiness and operational stability.

3. Develop and execute public charging partnerships

  • Structure and activate partnerships that expand customer access, generate leads, improve brand relevance, and strengthen the public-charging proposition for regional customers.

  • Manage campaigns and partnership pilots with clear commercial and customer-performance follow-up.

  • Support the development of scalable partnership models that contribute to long-term charging ecosystem growth.

4. Coordinate external partners and market ecosystem

  • Maintain active interface with CPOs, charging-service providers, app partners, agencies, and other external stakeholders to ensure offer relevance, operational readiness, and charger-network growth.

  • Track public-charging availability, dealer-charging visibility, and competitor benchmarks to inform decisions and executive updates.

  • Consolidate market insights and partner feedback into actionable recommendations for the business.

5. Support regional EV charging launches and customer experience

  • Build launch plans and readiness activities for Brazil first and priority regional markets after that, aligning Marketing, Sales, Engineering, Legal, Finance, and other key stakeholders.

  • Help define the charging experience offer, including route planning, reservations, payments, hardware and services linkage, and customer-journey integration.

  • Support issue resolution and process improvement initiatives to continuously enhance the customer charging experience.

6. Contribute to broader EV charging and energy ecosystem development

  • Support adjacent charging and energy opportunities, especially where connectivity, customer experience, charger economics, and regional partner models intersect.

  • Contribute to the development of new business opportunities linked to EV charging, customer services, and broader energy ecosystem initiatives.

Success Measures

Success in this role will be measured through:

  • Growth in registered MyChevrolet Charging users

  • Expansion of connected charging points and charger-network coverage

  • Launch and rollout execution across priority GMSA markets

  • Activation and performance of public charging partnerships

  • Improvement in customer charging experience KPIs and business reporting discipline

  • Contribution to revenue-related charging initiatives and ecosystem value creation

Basic Qualifications

  • Bachelor’s degree in Engineering (Electrical, Mechanical, Energy, Industrial or related field), or Business, Economics, or a related discipline with strong experience in infrastructure, mobility, utilities, or energy.

  • 5+ years of relevant experience in EV charging, energy, utilities, infrastructure projects, digital products, product engineering, or program and operations management.

  • Proven experience implementing complex, multi-stakeholder programs with limited guidance, preferably across multiple countries or regions.

  • Strong project management skills, including planning, prioritization, risk management, and stakeholder alignment.

  • Demonstrated ability to work cross-functionally with Engineering, Marketing, Sales, Connected Services, Facilities, GPSC, Finance, Legal, Customer Care, and external partners.

  • Strong analytical skills with experience building, tracking, and interpreting business cases, KPIs, and operational performance metrics.

  • Proven relationship-building skills across different cultures, organizational levels, and external stakeholders.

  • High level of ownership, resilience, creativity, and comfort with ambiguity, combined with a hands-on mindset to move from concept to execution.

  • Strong communication skills in Portuguese and English, both oral and written. Spanish is preferred.

Preferred Qualifications

  • Experience in one or more of the following: digital-product operations, EV charging, energy solutions, marketplace or platform business models, mobility partnerships, or commercial project management in a cross-functional environment.

  • Experience with EV charging-app or charging-network integration.

  • Experience with eMSP/CPO commercial models, payment flows, and data-sharing agreements.

  • Experience with multi-country South America rollout planning and stakeholder management.

  • Familiarity with EV customer journey, dealer charging, charging hardware and services, and regional market benchmarking.

  • Experience preparing executive-level materials, scorecards, and business updates for leadership reviews.

Critical Competencies

  • Ownership and follow-through in ambiguous, fast-moving topics

  • Structured problem solving and KPI discipline

  • Ability to connect technical, commercial, and customer-experience perspectives

  • Strong stakeholder orchestration across internal and external teams

  • Comfort working in a build-and-scale environment where processes and offers are still being defined

  • Strong judgment and execution focus in a dynamic regional context

Key Interfaces

This role will work closely with Product Planning, Marketing, Sales, Connected Services, Engineering, GPSC, Finance, Legal, Government Relations, Customer Care, and external charging ecosystem partners to translate strategy into executable plans, monitor performance, and continuously improve EV charging operations across GMSA.

Work Location and Travel

  • Work location: GMSA São Caetano do Sul, Brazil

  • Travel: Occasional travel within South America and, when required, to other GM locations

GM은 이 직무에 대해 이민 관련 스폰서십을 제공하지 않습니다. 현재 또는 미래에 GM 이민 스폰서십이 필요한 경우 이 직무에 지원하지 마십시오.

이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다.

선발된 지원자는 이 직무를 위해 25% 미만의 출장을 다녀야 합니다.

이 직무는 리로케이션 혜택을 받을 수 없습니다. 모든 리로케이션 관련 비용은 최종선정 된 지원자가 부담해야 합니다.

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.