Senior Product Manager, Marketing Platforms

설명

The Role

We are looking for a Senior Product Manager to lead product execution for Adobe Campaign, Adobe Experience Platform (AEP), or Adobe Journey Optimizer (AJO) in support of enterprise marketing use cases at GM. This role exists to unify roadmap direction across campaign delivery, audience, segmentation, journey orchestration, and activation capabilities while driving adoption through strong cross-functional delivery. The role is also important to strengthen GM’s customer data foundation, support the foundational setup of the platform, modernize campaign capabilities across Adobe platforms, and drive innovation through to adoption for developer teams.

This is a senior individual contributor role for someone who can independently lead complex work, operate across multiple teams, and drive meaningful outcomes across the function. The role is expected to have significant operational impact, own development and delivery of solutions, drive cross-team efforts, and mentor more junior employees while working with general management guidance.

What you’ll do

• Own execution of the product roadmap for Adobe Campaign, AEP, or AJO, translating business priorities into clear plans, sequencing, and delivery outcomes aligned to marketing business needs.

• Drive cross-functional delivery across product, engineering, analytics, marketing, operations, and vendor partners to ensure campaign, audience, and journey capabilities are implemented and adopted successfully.

• Align teams on priorities, dependencies, risks, and tradeoffs across campaign delivery, audience management, segmentation, activation, and journey orchestration use cases.

• Partner closely with stakeholders to improve how customer data capabilities support campaign execution, audience strategy, and broader MarTech modernization goals.

• Lead foundational platform setup and readiness activities, while driving innovation from concept through adoption for developer teams and business stakeholders.

• Establish strong operating rhythms for planning, backlog management, decision-making, issue resolution, and communication across multiple teams.

• Surface blockers early, drive decisions with urgency, and maintain momentum in complex environments with multiple moving parts.

• Use customer and stakeholder insights to shape improvements in platform capabilities to proactively translate insights into actionable strategies to improve customer experience.

• Mentor less experienced product managers and serve as a strong cross-functional leader without direct authority, helping teams navigate ambiguity and execute at a high standard.

What success looks like

• The roadmap for Adobe Campaign, AEP, or AJO is coordinated, clear, and actionable across teams.

• Delivery stays on track across cross-functional initiatives, with risks surfaced and addressed early.

• Marketing stakeholders can more effectively use audience, segmentation, and journey capabilities to support enterprise use cases.

• Foundational platform capabilities are established effectively, and innovation is translated into usable, adopted solutions for developer teams and business stakeholders.

• Teams have stronger alignment, better prioritization, and clearer ownership across product and delivery work.

• 5+ years with Adobe Campaign, Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), or similar marketing platforms

• Experience owning roadmap delivery and translating business needs into clear requirements and priorities

• Strong cross-functional leadership across engineering, architecture, data, analytics, CRM, operations, and vendor teams

• Understanding of customer data, audiences, segmentation, activation, campaign operations, and journey orchestration

• Ability to partner with technical teams on platform setup, integrations, and solution decisions

• Experience managing intake, dependencies, risks, and prioritization across multiple workstreams

• Strong stakeholder management, communication, and execution skills

• Experience driving adoption, business readiness, and change management for new capabilities

• Strong problem-solving and decision-making skills

• Experience working in the Adobe ecosystem, including Adobe Campaign, AEP, AJO, AEM, or related platforms

• Experience in large-scale enterprise CRM, MarTech, or customer data environments

• Experience with agile product management, backlog management, and release planning

• Bachelor’s degree and 5+ years of related experience, or equivalent practical experience

• Strong attention to detail and follow-through

Additional strengths

• Strong cross-functional collaboration and execution skills

• Ability to work through ambiguity, prioritize effectively, and keep delivery moving

• Strong communication skills with technical and non-technical stakeholders

Hybrid:  This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week, at minimum. This position will be located in Warren, MI.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.