Senior Product Manager, Marketing Platforms

Descrição

The Role

We are looking for a Senior Product Manager to lead product execution for Adobe Campaign, Adobe Experience Platform (AEP), or Adobe Journey Optimizer (AJO) in support of enterprise marketing use cases at GM. This role exists to unify roadmap direction across campaign delivery, audience, segmentation, journey orchestration, and activation capabilities while driving adoption through strong cross-functional delivery. The role is also important to strengthen GM’s customer data foundation, support the foundational setup of the platform, modernize campaign capabilities across Adobe platforms, and drive innovation through to adoption for developer teams.

This is a senior individual contributor role for someone who can independently lead complex work, operate across multiple teams, and drive meaningful outcomes across the function. The role is expected to have significant operational impact, own development and delivery of solutions, drive cross-team efforts, and mentor more junior employees while working with general management guidance.

What you’ll do

• Own execution of the product roadmap for Adobe Campaign, AEP, or AJO, translating business priorities into clear plans, sequencing, and delivery outcomes aligned to marketing business needs.

• Drive cross-functional delivery across product, engineering, analytics, marketing, operations, and vendor partners to ensure campaign, audience, and journey capabilities are implemented and adopted successfully.

• Align teams on priorities, dependencies, risks, and tradeoffs across campaign delivery, audience management, segmentation, activation, and journey orchestration use cases.

• Partner closely with stakeholders to improve how customer data capabilities support campaign execution, audience strategy, and broader MarTech modernization goals.

• Lead foundational platform setup and readiness activities, while driving innovation from concept through adoption for developer teams and business stakeholders.

• Establish strong operating rhythms for planning, backlog management, decision-making, issue resolution, and communication across multiple teams.

• Surface blockers early, drive decisions with urgency, and maintain momentum in complex environments with multiple moving parts.

• Use customer and stakeholder insights to shape improvements in platform capabilities to proactively translate insights into actionable strategies to improve customer experience.

• Mentor less experienced product managers and serve as a strong cross-functional leader without direct authority, helping teams navigate ambiguity and execute at a high standard.

What success looks like

• The roadmap for Adobe Campaign, AEP, or AJO is coordinated, clear, and actionable across teams.

• Delivery stays on track across cross-functional initiatives, with risks surfaced and addressed early.

• Marketing stakeholders can more effectively use audience, segmentation, and journey capabilities to support enterprise use cases.

• Foundational platform capabilities are established effectively, and innovation is translated into usable, adopted solutions for developer teams and business stakeholders.

• Teams have stronger alignment, better prioritization, and clearer ownership across product and delivery work.

• 5+ years with Adobe Campaign, Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), or similar marketing platforms

• Experience owning roadmap delivery and translating business needs into clear requirements and priorities

• Strong cross-functional leadership across engineering, architecture, data, analytics, CRM, operations, and vendor teams

• Understanding of customer data, audiences, segmentation, activation, campaign operations, and journey orchestration

• Ability to partner with technical teams on platform setup, integrations, and solution decisions

• Experience managing intake, dependencies, risks, and prioritization across multiple workstreams

• Strong stakeholder management, communication, and execution skills

• Experience driving adoption, business readiness, and change management for new capabilities

• Strong problem-solving and decision-making skills

• Experience working in the Adobe ecosystem, including Adobe Campaign, AEP, AJO, AEM, or related platforms

• Experience in large-scale enterprise CRM, MarTech, or customer data environments

• Experience with agile product management, backlog management, and release planning

• Bachelor’s degree and 5+ years of related experience, or equivalent practical experience

• Strong attention to detail and follow-through

Additional strengths

• Strong cross-functional collaboration and execution skills

• Ability to work through ambiguity, prioritize effectively, and keep delivery moving

• Strong communication skills with technical and non-technical stakeholders

Hybrid:  This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week, at minimum. This position will be located in Warren, MI.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Informações sobre diversidade

A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego.  Para saber mais, acesse Como contratamos.

Declaração de Igualdade de Oportunidades de Emprego (EUA)

A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais.  Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido. 

Adaptações (EUA e Canadá)

A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.