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System Engineer - GM Defense IT

  • 위치
    • Warren, Michigan
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202618594

설명

The Role

At General Motors, our IT and digital teams enable the platforms, systems, and secure technology environments that power our business and help shape the future of mobility.

GM Defense is a growing business organization that engages with government and defense customers and must conform to DoD regulatory requirements for defense contractors. All IT solutions must consider Defense Federal Acquisition Regulations Supplement requirements and International Traffic in Arms Regulation criteria for contractors and defense manufacturers. This requires specialized expertise as GM Defense IT continues architecting and delivering a government-compliant technical environment to run the business.

GM Defense IT is seeking an IT System Engineer to support systems engineering activities across secure and regulated environments. This role will contribute to structure, repeatability, and operational discipline across the GM Defense IT landscape while supporting project delivery, operational health, customer support, compliance, and issue resolution in collaboration with enterprise architecture, security, and cross-functional IT teams.

Key Responsibilities

  • Support project teams by gathering and documenting requirements, coordinating with partner support teams, executing assigned project tasks, delivering solutions, and providing lifecycle support.

  • Partner with GM IT enterprise architecture and technical teams to support applications, tools, and technical solutions that streamline IT processes while conforming to cybersecurity and compliance controls.

  • Collaborate with GM IT security leadership, including the ISSM, to support cleared and controlled systems and help maintain secure, compliant environments.

  • Perform, document, and improve operational health activities for information systems, including patching, upgrades, refreshes, maintenance, troubleshooting, and corrective actions in support of continuing operations.

  • Monitor, validate, and document implemented security controls and support audit activities through analytical review, reporting, and compliance-focused process discipline.

  • Develop and maintain self-help tools, user guides, install guides, and knowledge articles that improve customer interactions and strengthen repeatable support processes.

  • Serve as a technical point of contact for assigned customers, projects, and operational work, helping coordinate activities, resolve issues, and communicate status and risks.

  • Create and use tools and documented processes to help manage the secure and operational health of the environment.

  • Participate in triage sessions and cross-functional workstreams to troubleshoot issues, identify root causes, and drive timely resolution of incidents and systemic problems.

  • Identify and recommend opportunities to improve internal processes, services, and structures within the assigned work area, and help deliver practical solutions that support GM Defense priorities.

  • Follow through on difficult situations and coordinate resolution across the appropriate technical and support teams.

  • Share knowledge, contribute to team learning, and support less experienced team members through collaboration and documented guidance.

Required Qualifications

  • Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field, or equivalent combination of education, training, and experience.

  • Experience supporting or delivering IT systems in a professional or corporate environment.

  • Experience working with established processes and technologies to analyze issues, determine appropriate courses of action, and deliver solutions with limited guidance.

  • Experience gathering requirements, supporting solution design, and working with multiple technical teams to deliver systems that meet functionality, stability, performance, and resiliency expectations.

  • Experience in one or more of the following areas: systems engineering, infrastructure support, application support, operational health management, server engineering, security operations, or technical troubleshooting.

  • Experience identifying and correcting non-routine problems in existing systems or processes through independent judgment.

  • Experience using automation, tooling, AI agents ,documentation, or other technical solutions to improve supportability and operational efficiency.

  • Strong written and verbal communication skills, including the ability to work effectively with customers, project teams, support teams, architects, and security partners.

  • Willingness to sign non-disclosure agreements where required.

  • Travel required. Most travel will be driving between GM locations within southeast Michigan, with potential travel of 50–60%. Travel outside southeast Michigan may be required, with potential travel of 10–15%.

  • Ability to pass vetting or secure U.S. government clearance as required to support GM Defense work.

Preferred Qualifications

  • Prior experience supporting government, defense, aerospace, or other regulated environments.

  • Understanding of government data classifications and handling requirements, including concepts such as CUI, ITAR, EAR, export controls, and classified program sensitivities.

  • Knowledge of government cybersecurity and control frameworks such as CMMC, DFARS, NIST SP 800-171, or NIST SP 800-53.

  • Experience supporting cleared systems or other highly controlled environments with security, compliance, or regulatory constraints.

  • Experience with server engineering activities such as installation, patching, upgrades, and refreshes.

  • Experience in a defined architecture or technology domain such as infrastructure platforms, Java, .NET, cloud technologies, or related enterprise technologies.

  • Experience with incident triage, root-cause analysis, operational monitoring, or service improvement.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다.

이 직무는 리로케이션 혜택을 받을 수 있습니다.

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.