Descrição
Why join us?
General Motors is transforming into a software-driven company, building vehicles that are intelligent, personalized, and continuously improving over time. As software and data become central to the driving experience, customer profiles play a critical role in enabling personalization, continuity, and integration across the vehicle ecosystem.
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.
The Role
As Staff Product Manager – In-Vehicle Customer Profile , you will be responsible for defining and executing the strategy for how customer profiles function within the vehicle. This role focuses on the capabilities, data, and behaviors of a customer profile.
You will own the product vision and roadmap for the in-vehicle customer profile as a functional platform, including how it stores and manages customer data, how it evolves based on vehicle usage, and how it integrates with other products, services, and applications. You will work closely with engineering, architecture, privacy, security, and partner product teams to enable scalable, compliant, and extensible profile capabilities that support personalization across GM’s vehicle ecosystem.
We’re looking for someone who is proactive, understands vehicle development, and is comfortable setting long-term vision while also delivering incremental value in a fast-paced, iterative environment.
What You’ll Do
- Define and own the product strategy and roadmap for in-vehicle customer profile functionality, focusing on the underlying capabilities.
- Establish how customer profiles are structured, stored, and managed within the vehicle, including data lifecycle, persistence, and synchronization principles.
- Lead the evolution of profiles that learn and adapt over time based on customer behavior, preferences, and vehicle usage patterns.
- Partner with data, privacy, legal, and cybersecurity teams to ensure customer data within profiles is handled responsibly, securely, and in compliance with regulatory requirements.
- Enable integration patterns that allow other vehicle features, products, and applications to leverage customer profile data in a consistent and scalable way.
- Collaborate with adjacent product teams to ensure seamless interoperability.
- Define success metrics and KPIs related to profile reliability, adoption, data quality, and downstream product enablement.
- Serve as a subject-matter leader for in-vehicle customer profile capabilities, influencing long-term platform direction while delivering incremental value
Your Skills & Abilities (Required Qualifications)
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
- 5+ years of product management experience, preferably in identity, data-driven platform services, or embedded software to cloud domains.
- Strong systems-thinking mindset with experience defining product capabilities used by multiple products or applications.
- Ability to work closely with engineering and architecture partners on complex, cross-system product challenges.
- Experience balancing long-term strategy with near-term execution in an iterative development environment.
- Excellent communication and documentation skills, with the ability to articulate complex concepts clearly to both technical and non-technical stakeholders
What Will Give You a Competitive Edge (Preferred Qualifications)
- Experience with embedded systems, automotive software, or connected device ecosystems.
- Familiarity with customer data platforms, identity-adjacent systems, or personalization technologies.
- Experience defining product strategies where privacy, security, and data governance are first-order concerns.
- Master’s degree in a related field.
Compensation : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. The compensation may not be representative for positions located outside of the California Bay Area.
• The salary range for this role is 159,400 and 245,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Company vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, though which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
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• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits:
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Esta função é classificada como híbrida. Isso significa que o candidato selecionado deverá trabalhar no escritório/fábrica da GM pelo menos 3 vezes por semana {ou outra frequência ditada por seu gerente}.
O candidato selecionado deverá viajar <25% para esta função.
Esta posição pode ser elegível para benefícios de relocação.
Informações sobre diversidade
A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego. Para saber mais, acesse Como contratamos.
Declaração de Igualdade de Oportunidades de Emprego (EUA)
A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido.
Adaptações (EUA e Canadá)
A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.