Descrição
Do you like to have a different day every day, connect with people and be the face of the most revolutionary car company in the world? Join us!
The Chevrolet Remote Dealer Contact professional has the responsibility to manage and engage our Chevrolet dealers by contacting and working with them. It means utilizing remote communication software (Microsoft Teams) to conduct proactive meetings with dealers to assist them in the sale of our products and services.
They may be involved in various initiatives including developing and implementing marketing initiatives, inventory management, customer retention, and training. All to ensure that our dealers understand and succeed in selling our products to the final customer.
A day in the life of a Chevrolet Remote Dealer Contact (RDC) very fast paced, and no two days will be the same. To succeed in this position, you must like to connect and influence people, but also be able to manage your time properly.
What You'll Do:
- Act as a liaison between GM, its dealerships, and additional GM Partners
- Grow and foster partnerships
- Facilitate mentorship and consulting to ensure monthly/yearly sales objectives are met
- Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
- Monitor Dealership personnel training and ensure compliance with GM requirements/objectives
- Assist with Dealership inventory management, including vehicle and or parts ordering and inventory stabilizing
- Analyze Dealer sales, local market, and competition to identify revenue opportunities
- Increase sales of GM vehicles and Accessory parts to its customers
- Assist in customer problem resolution
What Success Looks Like:
- Ability to establish Relationships through partnership – this is your day-to-day routine
- Ability to deal with ambiguity – always growing and keeping up with the current market conditions
- Presentation Skills – you will be the face of our company and brand
- Coachable mindset – being able to learn as you go
- Time Management Skills – ability to schedule and manage time to accomplish annual set goals & metrics
- Composure and Conflict Management – Wining with integrity is one of our core behaviors
- Data orientation – you will manage reports and data daily
Your Skills & Abilities (Required Qualifications):
- Bachelor’s degree or 2+ years of experience in the automotive industry in lieu of a degree.
- 2+ years in sales and customer service
- Able to perform well in a hybrid office environment
- Willingness to travel occasionally (10%) to visit dealers in person
- Ability to legally operate a motor vehicle on a regular basis
Work Arrangement:
This role is categorized as hybrid. This means the successful candidate will be based in Danbury, CT and is expected to work in the office 4 days per week.
Compensation:
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
- The salary range for this role is $80,700 – $109,400.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Esta função é classificada como híbrida. Isso significa que o candidato selecionado deverá trabalhar no escritório/fábrica da GM pelo menos 3 vezes por semana {ou outra frequência ditada por seu gerente}.
O candidato selecionado deverá viajar <25% para esta função.
Esta posição não é elegível para benefícios de relocação. Quaisquer custos de relocação serão de responsabilidade do candidato selecionado.
Informações sobre diversidade
A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego. Para saber mais, acesse Como contratamos.
Declaração de Igualdade de Oportunidades de Emprego (EUA)
A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido.
Adaptações (EUA e Canadá)
A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.