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Quality, Reliability & Durability (QRD) Engineer

  • Localização
    • Warren, Michigan
  • Tipo de trabalho Full time
  • Postou
  • Job Requisition JR-202615083

Descrição

Our Mission:
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale

As a Quality, Reliability & Durability (QRD) Engineer at General Motors LLC, you will play a critical role in ensuring the highest levels of product quality, reliability, and durability for our vehicles.

This role connects customer experience, data analytics and product engineering within Vehicle Software and Electronics Engineering Quality (VSEE Quality) to drive both short‑term containment and long‑term quality improvements across global vehicle programs.

You will be instrumental in preventing issues, identifying and resolving problems and continuously improving our manufacturing processes to deliver exceptional products to our customers.

Job Responsibilities:**

  • Analyze long-term warranty data across VSEE to identify patterns, trends, emerging issues and produce summary of findings needed for handoff to responsible QRD

  • Represent VSEE QRD in CPIT / Focus CPIT, SMT Core PDT, QRD Reviews, daily and weekly QRD calls and other escalation forums as required.

  • Create automation/dashboards for the analysis

  • Support plan and implement target sufficiency actions to address QRD issues, ensuring temporary containment and permanent corrective actions are driven to closure.

  • Collaborate with Product Engineering teams to integrate quality and reliability considerations into vehicle design and development.

  • Utilize PRTS (Problem Resolution and Tracking System) to effectively track, analyze and resolve quality issues, implementing robust corrective and preventive actions.

  • Drive containment and permanent corrective actions for plant and service field.

  • Engage in Supplier Quality Management to assess and improve the quality performance of external suppliers.

  • Apply advanced Technical Problem-Solving methodologies to diagnose root causes of complex quality and reliability issues.

  • Possess a comprehensive understanding of Vehicle Manufacturing Processes to identify opportunities for quality enhancement and defect prevention.

  • Develop and implement quality metrics and reporting to monitor product performance and drive continuous improvement initiatives.

  • Provide technical expertise and guidance to manufacturing teams on quality-related matters.


Job Requirements:

  • Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or related field).

  • Demonstrated experience with Advanced Product Quality Planning (APQP) principles and tools.

  • Proficiency in Process Failure Mode Effects Analysis (PFMEA).

  • Strong understanding of Product Engineering principles and processes.

  • Experience with problem resolution and tracking systems (PRTS or similar).

  • Proven expertise in Supplier Quality Management.

  • Excellent Technical Problem-Solving skills, with a track record of successful issue resolution.

  • Experience applying Variation Reduction methodologies.

  • In-depth knowledge of Vehicle Manufacturing Processes.

  • Ability to work effectively in a cross-functional team environment.

  • Strong communication and interpersonal skills.

Preferred Skills:

  • Familiar with AI solutions/applications.

  • Expert in Python coding for automation

  • Experience data analytics, processing large datasets to enable AI/ML-ready outputs.

#LI-SW1

SPONSORSHIP: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, H4 EAD, J-1, etc.)

This job is not eligible for relocation benefits.  Any relocation costs would be the responsibility of the selected candidate

Why Join Us

At GM, you’ll be at the forefront of shaping the future of connected, electric, and autonomous vehicles . You’ll work on cutting-edge antenna systems alongside some of the brightest minds in automotive and RF technology — with the resources to make an impact at scale. We offer competitive compensation, growth opportunities, and a culture that values innovation, inclusion, and forward thinking . This is a unique opportunity to lead, innovate, and help millions of customers around the world stay connected on the move .

Bonus Potential:  An incentive pay program offers payouts based on company performance, job level, and individual performance. 

Benefits : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Informações sobre diversidade

A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego.  Para saber mais, acesse Como contratamos.

Declaração de Igualdade de Oportunidades de Emprego (EUA)

A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais.  Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido. 

Adaptações (EUA e Canadá)

A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.