Senior Design Producer, Web & App

描述

The General Motors’ Human Interface Design organization creates the digital experiences that power our in‑vehicle software, mobile apps, and branded web platforms. In the HID Web & App Studio, we’re one team designing both the mobile apps and the web properties that connect GM's entire ecosystem, from brand discovery and shopping to ownership and daily driving, for customers, employees, and partners around the world. Our job is to turn complexity into meaning, and to redefine what vehicle ownership feels like in an AI-driven era. 

As a Senior Design Producer on the Web & App team, you will combine expert project management with a passion for user experience to lead the development and execution of key mobile and web design programs. You will plan projects, define milestones, assess risks, facilitate design ceremonies, translate complex product requirements into actionable design tasks, and ensure deadlines are met. As a systems-minded leader, you will coordinate work across design disciplines, and manage the complexity of software implementation in a cross-channel automotive environment.

What You’ll Do

• Lead end-to-end delivery of design initiatives from concept and research through handoff, validation, launch and post-launch iteration while working closely with design leads, product, marketing and engineering partners. 

• Translate product requirements into actionable design plans by defining milestones, assessing project scope and design capacity and aligning workload commitments and timing 

• Facilitate alignment across design, product, engineering, program, and brand teams, ensuring shared understanding of priorities, dependencies, and decision points.

• Lead weekly design ceremonies – standups, sprint planning, work shares, cross-functional syncs and leadership reviews.

• Build communication artifacts—roadmaps, briefs, risks, and status updates—that improve visibility for cross-functional partners and senior leadership.

• Identify and resolve risks, dependencies, and blockers by clarifying options, framing tradeoffs, organizing follow-ups, setting realistic expectations, and escalating strategically when needed.

• Champion adoption of standardized tools, methodologies, and best practices that support multi-brand, multi-region design operations.

Your Skills & Abilities (Required Qualifications)

• 7+ years of experience in digital product design operations, production, program or project management, or a related role supporting software or experience design teams.

• Proven experience leading cross‑functional initiatives (for example, design, product management, engineering, and brand) delivering digital experiences across web, mobile, or in‑vehicle interfaces.

• Strong familiarity with modern design and work‑tracking tools (i.e. Figma, Notion, Jira, Confluence), and the ability to help teams use them consistently.

• Proficiency with Jira, Confluence, Figma, Notion, the Google Suite, and AI tools.

• Excellent written and verbal communication skills, with the ability to translate technical, design, and operational details into clear, actionable language for diverse stakeholders.

• Understanding of UX design principles, design systems, user-centered development, and product development lifecycles across software and hardware.

• Proven ability to navigate executive-level review forums by setting clear context, capturing actionable feedback, and driving effective follow-through.

• Passion for working on ambiguous problems and developing new frameworks for collaboration and execution.

• Ability to operate with a high degree of ownership and autonomy in a hybrid environment and reliably report to a designated GM location on the schedule defined by the business.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Demonstrated ability to influence senior leaders, build consensus, and foster collaboration across disciplines and organizations without direct authority.

• Ability to navigate ambiguity, break down complex, cross‑portfolio problems into clear steps and sequences, and take intelligent risks while maintaining a focus on quality, customer experience, and business outcomes.

• Experience delivering customer-facing digital products across mobile applications and web properties, including account dashboards, identity and authentication flows, digital onboarding and activation, loyalty and rewards, and ownership or connected-services experiences.

• Direct experience delivering customer-facing software or digital products in the automotive, connected-vehicle, or mobility industry is strongly preferred.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.