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Dealer Audit Risk Assessment Lead – Sales

  • Emplacement
    • Detroit, Michigan
    • Warren, Michigan
  • Type d'emploi Full time
  • Posté
  • Job Requisition JR-202610586

Description

Dealer Audit plays a critical role in safeguarding the integrity of GM dealer operations and providing assurance over funding that supports strategic market initiatives and warranty obligations.

We are seeking a highly motivated, experienced technical lead to develop and evolve Dealer Audit’s risk assessment capabilities, enabling a strategic, data‑driven audit plan and delivering actionable insights to the business.

This role requires strong operational agility and strategic thinking: identifying and anticipating emerging risks, consolidating and interpreting complex data sets, making sound recommendations, aligning diverse stakeholders, and continuously learning and adapting. Success depends on building trusted relationships with GM partners and the dealer network while advancing the One GMAS culture.

Duties & Responsibilities:

Risk Assessment, Analytics & Strategic Planning:

  • Own the design, refinement, and governance of Dealer Audit’s quantitative risk‑scoring and monitoring framework, integrating multiple data sources to prioritize dealers and programs for audit coverage.

  • Serve as the functional analytics and AI leader for Dealer Audit, setting the vision and roadmap for data, dashboards, and advanced analytics (including AI) that enable scalable, technology‑enabled audit execution.

  • Act as product owner for key Dealer Audit analytics assets (e.g., Audit Results and QAR dashboards, risk dashboards), ensuring they meet the needs of leadership and auditors.

  • Lead advanced data analytics to develop the annual Dealer Audit Risk Assessment, global audit plan, and Continuous Business Monitoring

  • Hands on ownership of risk logic from data ingestion through audit selection and execution, not limited to analytics support or dashboard consumption.

  • Identify and evaluate key risk drivers across dealer operations to ensure audit coverage is focused on the highest‑impact risks.

  • Assess and enhance risk‑model effectiveness through audit outcome analysis, root‑cause analysis, and validation of risk indicators.

  • Partner with GM IT and analytics teams to refine, calibrate, and expand risk metrics, with a focus on preventative and pre‑validation initiatives.

  • Support additional projects and strategic initiatives as assigned.

Influence, Partnerships & Stakeholder Engagement:

  • Champion the adoption of data analytics and AI within Dealer Audit, including coaching auditors, representing the service line in GMAS data/AI initiatives, and partnering with training teams to build capabilities.

  • Influence commercial and operational policies by building trust and credibility through objective, data‑based audit insights.

  • Build strong cross‑functional partnerships with GMAS Data Analytics, Policy, IT, and business stakeholders to detect emerging risks, validate assumptions, and define data needs.

  • Integrate new data sources (e.g., RAD, Dealer Financials) and continuously refresh DRMO risk indicators.

  • Serve as a trusted connector and ambassador for One GMAS, promoting collaboration, innovation, and enterprise‑wide risk awareness.

Required Qualifications:

  • Bachelor’s degree in Business, Computer Science, Data Analytics, or a related field.

  • 5+ years of manufacturer‑side dealership operations experience (e.g., GM or other OEMs), with deep, practical knowledge of dealer sales incentive, fleet and retail operations, including the ability to assess program design, identify control gaps, and quantify financial exposure.

  • Knowledge of GM systems and dealer reporting platforms (e.g., RAD, Dealer Financials) or comparable enterprise systems.

  • Demonstrated expert‑level Excel capability, including advanced Power Query (M) for large‑scale data transformation, automation, and audit production. workflows.

  • Experience with risk modeling, metric validation, calibration, and root‑cause analysis.

  • Exceptional ability to synthesize complex, imperfect data into clear, audience‑specific summaries for auditors, managers, and senior leadership.

  • Ability to operate at high speed in a production audit environment, managing multiple concurrent workstreams with strict delivery timelines.

  • Demonstrated ability to rapidly switch between technical execution, o

Preferred Experiences:

  • Hands‑on experience in dealer audits and sales incentive program risk management, with a proven ability to translate field realities and program design into actionable audit insights.

  • Professional certification such as PMP, CIA, CISA, or equivalent (completed or in progress).

Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Detroit MI three times per week, at minimum [or other frequency dictated by the business]

Relocation: This role is NOT eligible for relocation benefits.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.