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Manager, IT Systems Engineer

  • Emplacement
    • Mountain View, California
    • Warren, Michigan
  • Type d'emploi Full time
  • Posté
  • Job Requisition JR-202610710

Description

General Motors is seeking a manager-level IT Systems Engineer to lead the implementation of a new enterprise-wide SaaS application supporting our frontline manufacturing teams. This role will lead the team responsible for engineering, deployment, operations, continuous improvement, and innovation, ensuring delivery of a scalable, reliable, and effective solution. A key focus of this role is transforming how frontline employees use technology to communicate, work, and engage, while advancing the integration of emerging technologies, including AI.

The ideal candidate is an established, hands-on leader with 10+ years of relevant experience, deep technical expertise, and a proven ability to guide teams, partner across technical and business organizations, and drive execution in a fast-moving environment. This person brings strong systems thinking, sound engineering judgment, and the ability to translate business needs into scalable, enterprise-ready solutions.

Key Responsibilities

  • Lead the systems engineering function for a new SaaS application, including application ownership, support strategy, deployment execution, and innovation in partnership with a product manager who will identify, establish, and map the roadmap
  • Manage and develop a team of systems engineers and technical contributors, setting priorities, removing obstacles, and supporting employee growth
  • Serve as the technical and operational lead for the SaaS application environment, ensuring application performance, reliability, security, supportability, and operational readiness
  • Partner with business stakeholders, product owners, vendors, and internal technology teams to define requirements and deliver solutions
  • Lead vendor management activities, including participation in contract negotiations, license management, and implementation of new capabilities and innovations
  • Drive platform enhancements, integrations, configuration changes, and process improvements aligned to business objectives
  • Establish and maintain governance for the application, including change management, release planning, issue resolution, risk mitigation, and operational discipline
  • Monitor production health, troubleshoot complex issues, and lead problem resolution efforts across teams
  • Create and maintain technical documentation, operational procedures, and support models
  • Ensure solutions are designed and implemented in alignment with GM standards for architecture, security, compliance, and operational excellence
  • Communicate clearly with leaders and stakeholders on priorities, timelines, risks, and outcomes

Required Qualifications

  • Bachelor’s degree in engineering, information technology, computer science, or a related field, or equivalent experience
  • 10+ years of experience in systems engineering, enterprise applications, SaaS platforms, or related technology leadership roles
  • 5+ years of experience in a people leader role, with responsibility for leading, developing, and coaching technical teams
  • Deep technical expertise in system design, application support, integrations, configuration management, and production operations
  • Demonstrated ability to manage multiple priorities and deliver results in a cross-functional environment
  • Strong problem-solving, decision-making, and communication skills
  • Experience working with vendors and business stakeholders to translate needs into technical solutions
  • Proven ability to lead through ambiguity and drive accountability across a complex organization
  • Experience deploying software applications in a complex environment

Preferred Qualifications

  • Master’s degree in engineering, information technology, computer science, business, or a related field
  • Experience supporting SaaS or enterprise applications in a complex business environment
  • Experience implementing applications such as WorkJam, YOOBIC, Flip, Movo, Zipline, Connectteam, RedeApp or similar within a large enterprise environment
  • Experience with enterprise integrations, identity and access management, and data interfaces
  • Familiarity with Agile delivery practices and product-based operating models
  • Experience with change management, release coordination, and operational governance
  • Background working in a large enterprise environment with multiple stakeholder groups
  • Understanding of the manufacturing environment

Leadership Expectations

  • Lead with accountability, urgency, and a strong customer mindset
  • Build a high-performing, collaborative team environment
  • Coach and develop employees while maintaining focus on business outcomes
  • Promote clear communication, strong partnerships, disciplined execution, and a mindset that embraces innovation, transformation, and AI-enabled capabilities
  • Balance strategic thinking with hands-on leadership and day-to-day delivery needs

What Success Looks Like

  • The application is stable, well-governed, and aligned to business priorities
  • The team has clear direction, manageable priorities, and strong technical leadership
  • Platform issues are addressed quickly and root causes are resolved
  • Stakeholders have confidence in delivery plans, system performance, and decision-making
  • Continuous improvement opportunities are identified and acted on with measurable impact

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

•This job is may be eligible for relocation benefits.

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.