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Senior Serviceability Design Engineer - GM Defense

  • Emplacement
    • Milford, Michigan
    • Warren, Michigan
  • Type d'emploi Full time
  • Posté
  • Job Requisition JR-202612340

Description

Job Description:

Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, Michigan or Milford, Michigan three times per week, at minimum. Location choice is based on candidates preferred work location and business need for the day.

About GM Defense

GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance, and breakthrough life-cycle economics. We deliver reliable, affordable, and innovative products across a full spectrum of capabilities - integrated vehicles, electrification, autonomy, robotics, and security.

The Role

GM Defense (GMD) is a dynamic and exciting growth opportunity within General Motors! Within GMD, the Integrated Product Support (IPS) organization is responsible for providing aftersales support to our defense industry customers to ensure customer satisfaction and business growth. As part of the IPS organization, the Service and Sustainment Engineering Operations team has responsibility for the service deliverable readiness of every GMD vehicle globally. Part of this readiness includes Service Part release, Technical Manuals, Maintenance Allocation Chart (MAC), Repair Parts & Special Tools (RPSTL), diagnostic software, service programming, pre-delivery inspection forms, and customer service information. The Serviceability Design Engineer position plays a key role in supporting these deliverables for both electrical and mechanical components.

The selected candidate will be responsible for representing advanced serviceability and re-manufacturability during the Design Development Process. This person will participate in Product Engineering meetings and peer reviews representing service to identify, address or escalate service issues as appropriate with respect to GM best practices and GMD customer requirements. The Serviceability Design Engineer is expected to adhere to all International Traffic in Arms Regulations (ITAR).

What You'll Do

This position will be responsible for GM Defense’s activity related to all deliverables listed above. This position is also responsible for all GMD programs and GMD customer variants.  

Specific responsibilities include:

  • Lead identification of Service Parts for Development of Service Parts BOM

  • Support development and validation of service special tools and procedures

  • Provide support for emerging and quality issues

  • Provide technical support for various other teams including: Program management, Product Engineering, Parts Release, Remanufacturing, Service Training, Warranty Center, Technical Assistance, Assembly Plants, Field support, Suppliers

  • Work with other department functions and suppliers to implement cost reduction, math improvements, while supporting all department programs.

  • Provide technical direction to support personnel as required

  • Communications information to and from internal and external customer organizations,

  • Stay abreast of new technology and driven practices

  • Perform special assignments as requested

Your Skills & Abilities (Required Qualifications)

  • Bachelors Degree or equivalent experience

  • Demonstrated experience in Serviceability Engineering, Field Service, or Product Support, or related field

  • 5 years of professional experience

  • Practical diagnostic experience, technical/field experience

  • Ability to read engineering schematics

  • Familiarity with service information diagnostics and/or authoring

  • Ability to make decisions autonomously, manage workload and escalate when necessary

  • Strong analytical skills and expertise in data-driven problem-solving

  • Ability to obtain a Common Access Card (CAC)

  • Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee)

  • Eligible to obtain Secret U.S. Security Clearance after hire

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Bachelors Degree in Engineering, Technology or related discipline

  • Illustration and graphics development skills

  • Technical writing background

  • Dealership technician experience, or equivalent military experience

  • Experienced in Serviceability of Design for military applications

  • Experience working with supplier

  • Active Secret U.S. Security Clearance as of the first day of work.

  • Proficiency with automotive diagnostic tools

    • TLC/GDS2/SI/SPS

​

This position requires eligibility to access classified information at the Secret U.S. Security Clearance level for which the U.S. Government requires U.S. Citizenship. The successful candidate must have eligibility to access classified information at that level.


 

#GMD

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Ce poste est hybride. Cela signifie que le candidat retenu doit se rendre sur un site donné au moins trois fois par semaine {ou à une autre fréquence imposée par son supérieur hiérarchique}.

Le candidat retenu devra voyager <25 % pour ce poste. 

Ce poste ne donne pas droit à des indemnités de déménagement. Les éventuels frais de déménagement seront à la charge du candidat retenu. 

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.