Description
Consumer Digital Experiences (CDE) is the GM organization responsible for high-quality, low-friction mobile and web platforms spanning brand experiences, vehicle commerce, sales, leads, and loyalty. This position is with the Loyalty team helping build GM's Loyalty platforms with world class earn/redeem experiences to increase advocacy and engagement of our customers.
The Role
As a Software Development Manager, you will be responsible for leading and managing one or more software development teams. You are expected to leverage your technical background to ensure that software is designed and developed using sound, repeatable, industry standard methodologies and in accordance with GM’s software development project methodology; including but not limited to standards in code quality, performance, stability, security and overall alignment and compliance with project objectives.
The ideal candidate brings strong people leadership and hands-on expertise in Web application development technologies such as Angular, React, .Net Core, Postgresql etc. The role requires someone who can coach engineers, guide architecture and delivery decisions, and stay close enough to the work to help unblock complex technical and platform challenges.
What You’ll Do
- Set technical and delivery direction by translating business strategy into team priorities, roadmaps, and measurable success metrics and outcomes.
- Lead and develop engineering teams through hiring, coaching, feedback, mentoring, stretch work, and career development.
- Manage concurrent projects and delivery execution, including scope, capacity, dependencies, risks, blockers, and on-time delivery of high-quality data products.
- Provide technical leadership and promote strong software engineering practices, quality, experimentation, reusable patterns, governance, and scalable solutions.
- Strengthen reliability, scalability, and operational excellence across the platform space.
- Communicate status and escalate issues through program reviews, Jira/Confluence reporting, risk tracking, and leadership updates.
- Lead performance tuning, usability assessment / improvement, AI adoption and automation technologies.
- Assess security risks for applications and code remediation techniques.
- Oversee Integration efforts of software or solutions with existing software/systems.
- Expert knowledge of maintaining and debugging live software systems.
- Understand and maintain compliance with GM standards and industry best practice.
- Provide support for deployment and post Go-live. Able to troubleshoot and lead the production incidents to closure.
Your Skills & Abilities (Required Qualifications)
- Bachelor’s degree in computer science, engineering, information systems, or equivalent practical experience.
- Minimum of 10 years of development experience.
- 5+ years of leadership experience including developing teams
- Strong knowledge of web development technologies such as .Net Core / Spring boot, Angular/React, Microservices, REST based APIs, Azure or other cloud technologies, GitHub, Jira, Messaging middleware such as Azure Event Hub / Kafka, etc.
- Proficiency in database technologies and SQL such as PostgreSQL
- Strong cross-functional collaboration and communication skills.
What Can Give You a Competitive Advantage (Preferred Qualifications)
- Strong Customer and Loyalty domain expertise.
- Experience leading cloud migration efforts for enterprise applications and modernization efforts.
- Experience with Salesforce.
- Hands on experience using AI technologies to improve productivity.
- Ability to balance strategic leadership with hands-on technical engagement.
- Experience influencing cross-functional decisions and platform direction.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Ce poste est hybride. Cela signifie que le candidat retenu doit se rendre sur un site donné au moins trois fois par semaine {ou à une autre fréquence imposée par son supérieur hiérarchique}.
Des avantages de relocalisation sont offerts aux candidats qui répondent aux critères de l'entreprise.
Renseignements sur la diversité
General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés. Pour en savoir plus, consultez notre processus de recrutement.
Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)
General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant.
Aménagements (É.-U. et Canada)
General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.
