Data Center Operations Engineer

What you’ll be doing:  

• Responsible for design and developing solutions to physical builds of General Motors’ AV infrastructure. 

• Ownership of any “on the ground’ maintenance required of GM’s infrastructure across multiple partner teams nationwide. 

• Collaborating and scaling liquid cooled server fleet across GM’s data centers. 

• Support integration of Hardware-in-the-loop (HIL) Systems through issue identification, triage, configuration & code debugging, and root cause analysis. 

• Monitoring and responding to environmental alarms (power, cooling, and leak detection). 

• Work with cross-functional teams to drive hardware and software changes by balancing short-term improvements and long term solutions to resolve issues. Issues are varied, including network configuration issues, to AV sensor connectivity issues, car module connectivity, etc. 

• Running hardware diagnostics and replacing failing parts in a timely manner. 

• Participate in on-call rotation for mission critical services.   

Your Skills & Abilities (Required Qualifications)     

• Bachelors Degree in related field or relevant work experience

• Experience working in Data Center Operations for 4+ years or related field 

• CompTIA Server Plus, CompTIA Network+, or CCNA certification or Equivalent work experience 

• Considerable background in infrastructure build: structured cabling, MDF/IDF/MPOE buildout, as well as power and cooling 

• Understanding of electrical and cooling systems with respect to data center environment 

• In-depth knowledge of data center environments, servers, and infrastructure 

• Experience installing, monitoring, and maintaining data center equipment 

• Hands-on experience working with and debugging complex hardware systems  

• Outstanding ability to work as part of a team, provide support, and resolve errors 

• Ability to keep up with advancements in data center infrastructure and technologies 

• Proficiency in detailing work processes 

• Willingness to work off hours as needed to support maintenance and incidents 

• Mentoring colleagues and maturing the program 

• Ability to communicate effectively with customers and internal staff and effectively work in team environment 

• We appreciate outstanding interpersonal skills! 

• Able to participate in on-call rotation 

• Ability to stand and crawl, duck, kneel, lift and move up to 50 pounds over short distances 

• Ability to climb ladders 

• Travel within metro area as needed 

• Occasional travel outside of the metro area for build and operations (15%)  

What Will Give You A Competitive Edge (Preferred Qualifications)     

• 3+ years of experience working in automotive, robotics, consumer electronics, or aerospace industries. 

• Prior experience with vendor management 

• Hands-on experience with liquid cooled servers 

• Experience developing or working on an end-to-end robotics system. 

• Experience in interfaces between the vehicle platform, actuators, vehicle software and communication network. 

• Solid understanding of modern data center infrastructure management (DCIM) - Sunbird, Nautobot, or other related products 

• Effective leadership skills to drive standardization and efficiency across the team 

• Experience in Hardware in Loop environment – continuous bench testing