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Quality Reliability Engineer

  • 위치
    • Warren, Michigan
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202609160

설명

Quality Reliability Engineer 

Work Arrangement

Hybrid: This role is categorized as hybrid. This means the selected candidate is expected to report to the GM Global Technical Center in Warren Michigan three times per week, at minimum or other frequency dictated by the business.

Please Note:

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE

The Role

Responsible for rapid problem solving, warranty part analysis and mitigation and data analysis specific to diesel engines and parts; developing and administering reliability and warranty action plans and reports for senior management, engineers, and dealer maintenance/service specialists.  Lead improvement of GM warranty evaluation ratings.

What You’ll Do

  • Reduce warranty cost expenditures and customer impact related to a medium duty diesel engine program.
  • Conduct technical  root cause analysis of  failed engines and failed engine components.
  • Publish  warranty investigation reports based on failed part analysis,  dealership visits, phone contacts and returned parts
  • Maintain log of returned parts including key claim information, status and tracking details
  • Communicate investigation reports to appropriate teams and collaborate to identify, develop and implement solutions
  • Develop test methodologies and apparatus to conduct physical testing of warranty return parts
  • Develop expertise in hands on repair methodology for various engine component failures.
  • Monitors field (engineering, manufacturing, dealerships) for the effectiveness of countermeasure
  • Identify improvements to service procedures as opportunities present themselves.
  • Performs miscellaneous jobs as related to assigned duties
  • Frequent travel – 40%
  • Reports to Manager, Reliability Engineering

Your Skills & Abilities (Required Qualifications) ​​

  • Bachelor’s degree in engineering, preferably in Mechanical/Electrical/Automotive Engineering,, or Minimum of 3 years of relevant experience, preferably in engine or vehicle related field
  • Diesel engine experience preferred
  • Problem solving and analytical experience
  • Report writing and delivery experience
  • Advanced presentation skills
  • Manufacturing warranty experience preferred
  • Advanced MS Excel competency – pivot tables, database look up features
  • Experience in MS Power App preferred
  • Mechanical skill in heavy diesel engine repair
  • Proficient in conducting engine failure and failed component analysis
  • Skilled in basic metrology and foundational knowledge of engine and vehicle design, production and operations
  • Proficient in technical communications and skilled in maintaining bilateral communications with issue owners.
  • Possesses high level of professionalism and integrity with  a strong work ethic
  • Ability to see opportunities and be a self-starter with intrinsic focus on securing high value results for the organization without need for constant micromanagement.
  • Thorough understanding of manufacturer warranty evaluation rating processes and metrics
  • Thorough understanding of manufacturing, QOS reliability process and requirements
  • Proficient PC skills in Windows application including Excel, Word, Access and PowerPoint (required)
  • Excellent written and verbal communication skills for effective report writing and delivery (required)
  • Must be able to access, enter, and retrieve data using a computer
  • Must have ability to bend, crawl, stand, stoop and kneel in order to repair vehicles, and lift approximately 50 lbs. (required)

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다.

선발된 지원자는 이 직무를 위해 25% 미만의 출장을 다녀야 합니다.

이 직무는 리로케이션 혜택을 받을 수 없습니다. 모든 리로케이션 관련 비용은 최종선정 된 지원자가 부담해야 합니다.

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.