Quality Reliability Engineer

Descripción

Quality Reliability Engineer 

Work Arrangement

Hybrid: This role is categorized as hybrid. This means the selected candidate is expected to report to the GM Global Technical Center in Warren Michigan three times per week, at minimum or other frequency dictated by the business.

Please Note:

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE

The Role

Responsible for rapid problem solving, warranty part analysis and mitigation and data analysis specific to diesel engines and parts; developing and administering reliability and warranty action plans and reports for senior management, engineers, and dealer maintenance/service specialists.  Lead improvement of GM warranty evaluation ratings.

What You’ll Do

• Reduce warranty cost expenditures and customer impact related to a medium duty diesel engine program.
• Conduct technical  root cause analysis of  failed engines and failed engine components.
• Publish  warranty investigation reports based on failed part analysis,  dealership visits, phone contacts and returned parts
• Maintain log of returned parts including key claim information, status and tracking details
• Communicate investigation reports to appropriate teams and collaborate to identify, develop and implement solutions
• Develop test methodologies and apparatus to conduct physical testing of warranty return parts
• Develop expertise in hands on repair methodology for various engine component failures.
• Monitors field (engineering, manufacturing, dealerships) for the effectiveness of countermeasure
• Identify improvements to service procedures as opportunities present themselves.
• Performs miscellaneous jobs as related to assigned duties
• Frequent travel – 40%
• Reports to Manager, Reliability Engineering

Your Skills & Abilities (Required Qualifications) ​​

• Bachelor’s degree in engineering, preferably in Mechanical/Electrical/Automotive Engineering,, or Minimum of 3 years of relevant experience, preferably in engine or vehicle related field
• Diesel engine experience preferred
• Problem solving and analytical experience
• Report writing and delivery experience
• Advanced presentation skills
• Manufacturing warranty experience preferred
• Advanced MS Excel competency – pivot tables, database look up features
• Experience in MS Power App preferred

• Mechanical skill in heavy diesel engine repair

• Proficient in conducting engine failure and failed component analysis
• Skilled in basic metrology and foundational knowledge of engine and vehicle design, production and operations
• Proficient in technical communications and skilled in maintaining bilateral communications with issue owners.
• Possesses high level of professionalism and integrity with  a strong work ethic
• Ability to see opportunities and be a self-starter with intrinsic focus on securing high value results for the organization without need for constant micromanagement.
• Thorough understanding of manufacturer warranty evaluation rating processes and metrics
• Thorough understanding of manufacturing, QOS reliability process and requirements

• Proficient PC skills in Windows application including Excel, Word, Access and PowerPoint (required)
• Excellent written and verbal communication skills for effective report writing and delivery (required)
• Must be able to access, enter, and retrieve data using a computer
• Must have ability to bend, crawl, stand, stoop and kneel in order to repair vehicles, and lift approximately 50 lbs. (required)

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Este puesto se clasifica como híbrido. Esto significa que se espera que el candidato seleccionado se presente en una ubicación específica al menos 3 veces por semana {o con otra frecuencia indicada por su líder}.

El candidato seleccionado deberá viajar menos del 25 % del tiempo para este puesto.

Este puesto no es elegible para beneficios de reubicación. Los posibles costos de relocalización serán responsabilidad del candidato seleccionado.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.