Descrição
Quality Reliability Engineer
Work Arrangement
Hybrid: This role is categorized as hybrid. This means the selected candidate is expected to report to the GM Global Technical Center in Warren Michigan three times per week, at minimum or other frequency dictated by the business.
Please Note:
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
The Role
Responsible for rapid problem solving, warranty part analysis and mitigation and data analysis specific to diesel engines and parts; developing and administering reliability and warranty action plans and reports for senior management, engineers, and dealer maintenance/service specialists. Lead improvement of GM warranty evaluation ratings.
What You’ll Do
- Reduce warranty cost expenditures and customer impact related to a medium duty diesel engine program.
- Conduct technical root cause analysis of failed engines and failed engine components.
- Publish warranty investigation reports based on failed part analysis, dealership visits, phone contacts and returned parts
- Maintain log of returned parts including key claim information, status and tracking details
- Communicate investigation reports to appropriate teams and collaborate to identify, develop and implement solutions
- Develop test methodologies and apparatus to conduct physical testing of warranty return parts
- Develop expertise in hands on repair methodology for various engine component failures.
- Monitors field (engineering, manufacturing, dealerships) for the effectiveness of countermeasure
- Identify improvements to service procedures as opportunities present themselves.
- Performs miscellaneous jobs as related to assigned duties
- Frequent travel – 40%
- Reports to Manager, Reliability Engineering
Your Skills & Abilities (Required Qualifications)
- Bachelor’s degree in engineering, preferably in Mechanical/Electrical/Automotive Engineering,, or Minimum of 3 years of relevant experience, preferably in engine or vehicle related field
- Diesel engine experience preferred
- Problem solving and analytical experience
- Report writing and delivery experience
- Advanced presentation skills
- Manufacturing warranty experience preferred
- Advanced MS Excel competency – pivot tables, database look up features
- Experience in MS Power App preferred
- Mechanical skill in heavy diesel engine repair
- Proficient in conducting engine failure and failed component analysis
- Skilled in basic metrology and foundational knowledge of engine and vehicle design, production and operations
- Proficient in technical communications and skilled in maintaining bilateral communications with issue owners.
- Possesses high level of professionalism and integrity with a strong work ethic
- Ability to see opportunities and be a self-starter with intrinsic focus on securing high value results for the organization without need for constant micromanagement.
- Thorough understanding of manufacturer warranty evaluation rating processes and metrics
- Thorough understanding of manufacturing, QOS reliability process and requirements
- Proficient PC skills in Windows application including Excel, Word, Access and PowerPoint (required)
- Excellent written and verbal communication skills for effective report writing and delivery (required)
- Must be able to access, enter, and retrieve data using a computer
- Must have ability to bend, crawl, stand, stoop and kneel in order to repair vehicles, and lift approximately 50 lbs. (required)
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Esta função é classificada como híbrida. Isso significa que o candidato selecionado deverá trabalhar no escritório/fábrica da GM pelo menos 3 vezes por semana {ou outra frequência ditada por seu gerente}.
O candidato selecionado deverá viajar <25% para esta função.
Esta posição não é elegível para benefícios de relocação. Quaisquer custos de relocação serão de responsabilidade do candidato selecionado.
Informações sobre diversidade
A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego. Para saber mais, acesse Como contratamos.
Declaração de Igualdade de Oportunidades de Emprego (EUA)
A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido.
Adaptações (EUA e Canadá)
A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.