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Engineering Operations Lead

  • 위치
    • Shanghai, Shanghai
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202611346

설명

The Role -

The Engineering Operations Lead is responsible for leading operational processes, and execution support across engineering activities, with a primary focus on Business Intelligence process leadership and project coordination to enable efficient engineering operations and support business decisions.

Approximately 70% of the role focuses on serving as a Business Intelligence (BI) Process Lead, including process development, acquisition and management of competitor vehicles and other resources, and execution of BI projects. The role also contributes to the collection, analysis, and reporting of industry, market, and regulatory intelligence.

Approximately 30% of the role focuses on SW Project Management including coordination with GMNA SW VSE on the VeSCoM update plan for China variant, coordination of HW retrofit and SW upgrades (OTA), and support for aftersales issue root-cause analysis and solution development.

What You’ll Do -

- Business Intelligence Process Lead & Project Execution (70%)

  • Lead the development, standardization, and continuous improvement of Business Intelligence-related operational processes.
  • Establish and manage workflows to support efficient execution of BI projects and initiatives.
  • Coordinate the acquisition, allocation, and management of vehicles and other engineering resources required for BI project execution.
  • Execute BI projects by aligning cross-functional stakeholders, and resolving operational issues.
  • Support intelligence collection related to industry trends, technology developments, and regulatory updates. Consolidate findings into clear reports and presentations to support engineering and business decision-making.
  • Ensure process discipline, execution quality, and timely delivery across assigned activities.

- SW Project Management (30%)

  • Act as the counterpart with GMNA SW VSE on the vehicle SW update plan for China variant.
  • Support China aftersales issue root-cause analysis and solution development to improve issue resolution efficiency and quality.
  • Track project milestones, dependencies, risks, and action items to ensure timely execution of T1SUV maintenance activities.
  • Facilitate communication within Engineering and among Engineering, quality and CCA to drive alignment and implementation.

Your Skills & Abilities (Required Qualifications) ​​  

  • Bachelor’s degree in Engineering, or a related field.
  • Solid experience in engineering operations, project management, process management, or business intelligence support.
  • Proven ability to develop and optimize processes in a cross-functional engineering environment.
  • Familiarity with vehicle software maintenance and upgrade.
  • Understanding of automotive market, industry, and regulatory intelligence.
  • Strong analytical and problem-solving skills, with the ability to convert information into actionable insights. Experience in supporting root-cause analysis and corrective action tracking for aftersales issues is preferred.
  • Strong communication and reporting skills in both written and verbal English.
  • Ability to manage operational details while maintaining visibility of broader business and engineering objectives.

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.