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Senior Manager, Advanced User Experience

  • 위치
    • Warren, Michigan
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202618141

설명

The Role

The Senior Manager, Advanced User Experience Strategy is an enterprise design leader responsible for shaping user experience strategy across GM’s in-vehicle, digital, and connected experiences. This role operates at the intersection of hardware and software, translating enterprise and Design strategy into clear experience direction, operating plans, governance, and scalable execution frameworks. Working upstream in programs, this leader establishes foundational experience architecture, interaction principles, component strategies, and reusable patterns that branded studios can build upon while preserving meaningful brand differentiation. As a pre-eminent strategic authority, this leader partners with senior and executive leadership to influence product experience, design systems, and organizational effectiveness in a software-defined vehicle environment.

What You’ll Do

  • Set and lead long-term advanced user experience strategy across in-vehicle, app, and digital experiences, aligning priorities with GM business strategy, customer needs, and future-state experience goals.

  • Lead upstream strategy work early in programs by establishing foundational experience architecture, component logic, interaction principles, and design criteria for branded studio execution.

  • Define how hardware and software work together as one cohesive experience, integrating physical components, digital interfaces, and visual interaction layers into a unified system.

  • Create and evolve reusable experience frameworks, suites of parts, patterns, and behaviors that scale across programs while enabling meaningful brand differentiation.

  • Translate enterprise and Design-wide initiatives into UX priorities, standards, operating plans, governance, and execution frameworks for teams of teams.

  • Advise senior leadership and lead complex, multidimensional UX challenges through strategic thinking, data, governance, and compelling narratives that clarify tradeoffs and drive decisions.

  • Own strategic initiatives and KPIs tied to design quality, timing, integration, adoption, and enterprise experience outcomes while building organizational capability and developing future UX leaders.

Your Skills & Abilities (Required Qualifications)

  • Extensive experience leading UX, Human Interface Design, product experience, design systems, or digital experience strategy in complex enterprise environments.

  • Proven success defining strategic direction and converting it into operating models, governance, roadmaps, execution frameworks, and measurable outcomes.

  • Strong record of leading cross-functional forums, resolving complex tradeoffs, and influencing senior leadership through data, strategic storytelling, and clear recommendations.

  • Demonstrated experience building and leading teams, including other leaders, in high-ambiguity and high-visibility settings.

  • Strong understanding of software, product, design, engineering, and customer experience ecosystems, including how hardware and software combine to create cohesive experiences.

  • Bachelor’s degree in Human-Computer Interaction, Interaction Design, UX, Product Design, Human Factors, Psychology, Engineering, or a related field.

What Will Give You a Competitive Edge (Preferred Qualifications)

  • Advanced degree in Human-Computer Interaction, Interaction Design, UX, Product Design, Human Factors, Psychology, Engineering, or a related field.

  • Experience shaping user experience strategy for automotive, connected products, software-defined vehicles, or other complex physical-digital ecosystems.

  • Experience establishing enterprise design systems, governance models, reusable patterns, measurement frameworks, or scalable operating processes.

  • Experience influencing product roadmaps and design direction across multiple programs, platforms, brands, business units, or regions.

  • External recognition or demonstrated thought leadership in UX strategy, product experience, human-centered design, or design systems.

Leadership Expectations

This leader is expected to represent GM’s UX expertise internally and externally, champion large-scale change, create clarity in ambiguity, and model GM behaviors in how they lead, decide, and develop others.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

이 직무는 전일 출근 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지에서 전일제로 근무해야 합니다.

이 직무는 리로케이션 혜택을 받을 수 있습니다.

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.