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Manager, IAM Channel Operations

  • 위치
    • Warren, Michigan
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202622346

설명

The Role 

The Manager, Independent Aftermarket (IAM) Channel Operations leads the operating performance, strategy, and execution of GM’s IAM Powertrain and Fleet channels. This role translates channel strategy into coordinated commercial programs, operating plans, forecasts, field enablement, and measurable revenue and customer outcomes. You will lead a multidisciplinary team spanning Powertrain Programs, Fleet Programs, Fleet and Indirect Sales, Wholesale Dealer Programs, OEC support, and Electronic Data Interchange (EDI). You will integrate partners across Field Sales, National Accounts, Product, Marketing, Finance, Supply Chain, Technology, Customer Care, Legal, Procurement, and external dealers, distributors, fleets, government customers, and technology partners. 


What You’ll Do 

  • Develop annual and multiyear channel strategies, operating plans, resource plans, roadmaps, and decision forums that translate enterprise priorities into execution. 
  • Recommend investment and resource-allocation priorities, identify growth opportunities, and balance revenue, share, customer value, dealer economics, profitability, inventory health, and execution simplicity. 
  • Own Powertrain operating plans, forecasts, programs, incentives, promotions, field alignment, and performance insights while resolving availability, competitiveness, profitability, and execution barriers. 
  • Lead Fleet and Indirect Sales operations across fleet, government, indirect, dealer, distributor, and related channels, including account support, reporting, issue resolution, and partner requirements. 
  • Build a high-performing multidisciplinary team by establishing accountabilities, decision rights, service expectations, operating cadences, and resource priorities while coaching and developing talent. 
  • Translate initiatives into field playbooks, communications, training, tools, and performance expectations; influence aligned decisions and resolve customer, dealer, distributor, fleet, revenue, and profitability issues. 
  • Own the channel scorecard and operating-review process, including planning, forecasting, monthly business reviews, corrective actions, common definitions, and a reliable source of truth. 
  • Manage program economics, accruals, credits, returns, controls, audit readiness, and operational, workforce, budget, incentive, and resource-allocation decisions. 
  • Partner with Information Technology and Data Analytics to improve data, dashboards, automation, and channel systems. 


Your Skills & Abilities (Required Qualifications) 

  • Bachelor’s degree or equivalent combination of education and experience. 
  • 8+ years' experience in automotive aftermarket, wholesale, fleet, channel operations, sales operations, National Accounts, dealer or distributor programs, or a related commercial function. 
  • Demonstrated success leading cross-functional operations across multiple workstreams and delivering measurable commercial results. 
  • Experience making operational or financial decisions and managing or developing talent across multiple workstreams. 
  • Demonstrated financial, analytical, forecasting, business-planning, communication, and executive-presentation skills. 


What Can Give You a Competitive Advantage (Preferred Qualifications) 

  • Proven success leading, developing, and motivating a team of direct reports.
  • Experience with aftermarket parts & service, powertrain, fleet, wholesale parts, national accounts, or dealer and distributor channels. 
  • Experience with program economics, incentives, pricing, contracts, returns, credits, or accruals. 
  • Experience with Electronic Data Interchange, customer relationship management systems, business intelligence, data visualization, automation, or operating-model transformation. 
  • Ability to turn complex data and operational issues into clear decisions and actions, influence senior leaders without direct authority, and manage ambiguity, competing priorities, and time-sensitive issues. 
  • Strategic and systems thinking, customer and partner orientation, commercial and financial acumen, data-driven judgment, problem solving, executive presence, cross-functional influence, change leadership, talent development, inclusive leadership, planning, prioritization, innovation, and operational discipline. 

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다.

선발된 지원자는 이 직무를 위해 25% 미만의 출장을 다녀야 합니다.

Relocation 지원 혜택은 회사 정책에 따라 자격이 되는 지원자에게 제공됩니다.

다양성 정보

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공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.