Manager, Core Operating Systems

• Own the  Core Operating Systems  strategy, roadmap, and execution as part of the broader  End User Engineering  strategy. 

• Lead the full  OS lifecycle  across  macOS, Windows, Linux, and VDI , including design, provisioning, hardening, patching, compliance, support, and decommissioning. 

• Define and maintain secure, scalable, and user-friendly  OS baselines , including golden images, configuration profiles, and policies. 

• Drive adoption of  modern, cloud-first endpoint management  and  zero trust  device posture practices. 

• Partner with engineering teams to translate OS standards and requirements into scalable platform capabilities, automation, and operational processes. 

• Lead, mentor, and develop a  Core OS engineering team , setting priorities, team rhythms, and a culture of automation, reliability, security, and operational excellence. 

• Oversee the design and continuous improvement of  OS images, configuration baselines, patching strategies, and configuration-as-code practices . 

• Partner with  Security, Networking, and Support  to implement OS-level controls, improve endpoint stability and performance, and reduce operational escalations. 

• Ensure OS and VDI environments meet  security, compliance, audit, and risk management  requirements, including documentation and support for audits and incident response. 

• Serve as the primary point of ownership for  Core OS  across internal stakeholders and vendors, communicating plans, changes, impacts, and timelines clearly to technical and non-technical audiences. 

Your Skills & Abilities (Required Qualifications) 

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience. 
   

• 6+ years  in endpoint/client engineering, Core OS engineering, end-user computing, or related infrastructure roles. 
   

• 2+ years  leading engineers or acting as a technical lead with ownership of an OS platform, baseline, or service. 
   

• Hands-on experience managing  macOS, Windows, Linux, and/or VDI  in a medium-to-large enterprise environment. 
   

• Strong experience with  modern endpoint management platforms  (e.g., Intune/Endpoint Manager, Jamf, SCCM/ConfigMgr, Workspace ONE, or similar) focused on OS baselines, policies, and compliance. 
   

• Solid background in: 

• OS imaging / provisioning and  device enrollment flows  
   

• Patch management and OS update strategies  
   

• Scripting and automation  (e.g., PowerShell, Bash, Python, or similar) 
   

• Endpoint security controls at the OS level  (EDR, disk encryption, compliance policies, privilege management) 
   

• Identity & access integration on endpoints  (Azure AD/Entra ID, SSO, conditional access) 
   

• Demonstrated ability to  engineer and operate at scale  (thousands of devices, multiple OSes, multiple regions). 
   

• Excellent communication skills and comfort working with  security, infra, and business partners . 

Preferred Qualifications 

• Experience running  global or multi-region OS baselines  across macOS, Windows, Linux, and/or VDI. 
   

• Track record implementing  zero trust / device posture / direct-to-app access  in conjunction with OS configuration and policy. 
   

• Experience with  VDI/DaaS platforms  (Citrix, VMware Horizon, AVD, etc.) including OS image design and lifecycle management. 
   

• Familiarity with  configuration-as-code / infrastructure-as-code  workflows (Git, CI/CD for configuration). 
   

• Experience managing  budgets, licensing, and vendor relationships  for endpoint and OS management tools. 

What Success Looks Like 

• New hires receive devices with  consistent, secure OS baselines  and can start work with minimal manual setup. 
   

• High  OS patch and compliance rates  across macOS, Windows, Linux, and VDI with minimal disruption to end users. 
   

• Fewer OS-related incidents and escalations , with more remediation handled through self-service and automation rather than manual intervention. 
   

• Strong, ongoing partnership with  Security and Infrastructure  on zero trust and modern management initiatives. 
   

• A high-performing, engaged  Core OS team  that ships improvements regularly and reliably. 
   

• A measurable improvement in an  “It Just Works”-style experience : devices stay fast and stable, OS updates are predictable, and users rarely think about the underlying operating system because it simply works. 

Additional Information 

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). 

This role is categorized as  hybrid . This means the selected candidate is expected to report to a specific location at least 3 times a week (or other frequency as dictated by their manager).