Descrição
The Business Planning Manager supports Supply Chain & Warehousing within GM's Customer Care & Aftersales organization. The role partners with and directly reports to the Supply Chain & Warehousing Executive Director, serving as the planning, governance, and execution backbone for the organization.
This manager translates global and North America strategy into executable plans, drives action-item closure, and connects demand planning, S&OP, supply, logistics, warehousing, fulfillment, finance, safety, and regional operations. The ideal candidate brings diverse end-to-end supply chain experience, global or regional perspective, strong judgment, and the ability to influence without authority.
What You’ll Do
Business Planning, Governance, and Execution
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Support business operations, staff meetings, leadership routines, and special assignments.
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Establish governance for priorities, initiatives, risks, decisions, performance, and action items.
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Lead execution reviews and ensure decisions have clear owners, due dates, escalation paths, and follow-through.
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Translate strategy into operating plans, milestones, measurable outcomes, and benefits realization.
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Identify barriers, manage dependencies, and drive commitments to closure.
Supply Chain, Logistics, Warehousing, and Fulfillment
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Integrate demand planning, S&OP, supply, inventory, logistics, warehousing, fulfillment, and financial planning into one executable plan.
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Lead demand and supply reviews, scenario planning, and alignment of S&OP decisions with replenishment, labor, transportation, capacity, and customer commitments.
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Monitor forecast-to-execution performance, identify constraints, and drive corrective actions.
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Evaluate network flows, inventory positioning, service levels, capacity, labor, lanes, and locations to improve responsiveness, cost, and productivity.
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Support protection-of-supply, business continuity, recovery, and risk-mitigation plans.
Executive Support, Analytics, and Communications
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Prepare executive briefings, presentations, talking points, leadership updates, and visual summaries.
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Analyze operating metrics and complex business information to provide clear recommendations.
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Maintain visibility to budgets, headcount, risks, performance, and leadership priorities.
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Develop scorecards, dashboards, business cases, risk registers, and decision materials.
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Handle confidential information and executive communication with sound judgment, professionalism, poise and discretion.
Collaboration, Improvement, and Safety
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Lead special projects and process improvements that simplify work and strengthen standard ways of working.
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Collaborate with Supply Chain, Warehousing, Logistics, Demand Planning, S&OP, Finance, Purchasing, Customer Care, IT, Engineering, Manufacturing, Safety, and regional teams.
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Partner with GM business planners to share best practices and improve planning processes.
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Include safety considerations in business plans, reviews, risk assessments, and communications.
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Lead teams from discussion to decision and from decision to execution.
Required Qualifications
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Bachelor’s degree in Supply Chain, Logistics, Operations, Business, Finance, Project Management, or a related field.
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7+ years of experience in project management, strategy, supply chain, business planning or complex operations planning.
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Experience managing a team, leading a workstream, or coordinating delivery across multiple stakeholders.
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Broad knowledge of supply chain, logistics, warehousing, demand planning, S&OP, inventory, transportation, capacity, and fulfillment.
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Demonstrated experience leading cross-functional initiatives from planning through execution.
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Experience establishing governance, performance reviews, action tracking, and escalation mechanisms.
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Strong executive communication, analytical, recommendation, problem-solving, and Microsoft Office skills.
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Ability to influence without authority, manage ambiguity, exercise sound judgment, and remain accountable for results.
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Willingness and ability to travel as required.
Preferred Qualifications
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Experience in automotive, aftermarket, service parts, manufacturing, distribution, or complex global network operations.
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Global or regional experience, including North America and international markets.
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Knowledge of CCA (Customer Care and Aftersales) operations, metrics, dealer fulfillment, and service parts availability.
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Experience with supply disruption response, business continuity, protection of supply, network resilience, ERP, WMS, transportation management, or analytics.
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Lean, Six Sigma, APICS/ASCM, PMP, or equivalent certification.
Leadership Behaviors
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Strategic thinker who converts business priorities into practical actions.
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Execution-oriented owner who creates momentum and drives closure.
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Governance-minded leader who brings structure, facts, cadence, and decisions to complex work.
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Influential communicator and trusted partner across functions, regions, and leadership levels.
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High-integrity, adaptable, inclusive, and continuous-improvement oriented.
Measures of Success
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Clear governance cadence, decision rights, ownership, and action closure.
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Stronger alignment between demand, supply, inventory, logistics, warehousing, safety, and financial plans.
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Improved plan-versus-actual performance and faster corrective action.
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Measurable progress in service, fulfillment, inventory, cost, productivity, capacity, resilience, safety, and customer experience.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Esta função é classificada como híbrida. Isso significa que o candidato selecionado deverá trabalhar no escritório/fábrica da GM pelo menos 3 vezes por semana {ou outra frequência ditada por seu gerente}.
O candidato selecionado deverá viajar <25% para esta função.
Esta posição não é elegível para benefícios de relocação. Quaisquer custos de relocação serão de responsabilidade do candidato selecionado.
Informações sobre diversidade
A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego. Para saber mais, acesse Como contratamos.
Declaração de Igualdade de Oportunidades de Emprego (EUA)
A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido.
Adaptações (EUA e Canadá)
A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.
