Senior Controls Resolution Engineer– Brakes

Descripción

The Role:

We are seeking an experienced Sr. Issue Resolution Engineer–Brake Controls to join the Chassis Controls organization. This role is focused on executing brake controls investigations, driving PRTS issue resolution, and working with cross-functional partners to deliver timely, permanent solutions for our customers.

The Sr. Resolution Engineer will work across plant, field, and development issues, performing detailed data analysis, designing and running tests, and documenting root cause and corrective actions in alignment with established processes. This role will be a key member of the product quality team, executing investigation plans, contributing to troubleshooting methods, and supporting the setup and operation of the team’s scrum ways of working. The successful candidate will bring structure to ambiguous issues by turning loosely defined problems into clear problem statements, data needs, and action plans.

The ideal candidate has a solid system-level understanding of brake controls in the vehicle context, hands-on experience with multi-factor root cause analysis, and strong execution discipline using GM tools and processes.

What You’ll Do (Responsibilities):

• Champion the safety of GM’s employees and customers in every investigation and decision.
• Execute PRTS investigations for brake controls issues (plant, field, and development), from initial triage through verified closure under the guidance of senior/Staff engineers.
• Develop and execute investigation strategies, test plans, and data collection approaches that help isolate software, hardware, calibration, manufacturing, and usage factors.
• Use GM toolsets (VSpy, MERS, ARXML/UBSW, SDV toolchains, and the Farm, including diagnostics) to efficiently gather, analyze, and interpret data.
• Participate in cross-functional issue discussions (VMEC, PHM, QRD, SDV, plants, suppliers, and program teams), providing clear technical input and updates on assigned issues.
• Draft clear problem statements, root cause hypotheses, and proposed permanent corrective actions, and support validation of fixes prior to release.
• Maintain accurate and transparent issue status, timing, and risk in PRTS and related systems, enabling fast, fact-based decisions.
• Follow and contribute to troubleshooting methods for brake controls (flows, templates, checklists) and provide feedback to improve standard work.
• Actively participate in the brake controls product quality scrum team, helping to maintain backlogs, prepare for ceremonies, and execute committed work items.
• Help create clarity in ambiguous situations by organizing data, documenting observations, and proposing next investigation steps.
• Identify patterns across assigned issues and share insights that support improvements in:
• DNG requirements and architectures.
• Supplier expectations and SOWs.
• Validation plans, plant tests, and diagnostics strategies.
• Collaborate closely with senior/staff engineers to ensure investigations are thorough, well-documented, and aligned with program timing and quality expectations.
• Ensure all investigations and corrective actions comply with safety, regulatory, and GM quality standards.

Your Skills & Abilities (Required Qualifications):

• Bachelor’s degree in Engineering or equivalent technical degree.
• 7+ years of experience in brake controls, safety-critical vehicle controllers, or closely related vehicle controls domains (quality, investigations, integration, or validation).
• Demonstrated system-level understanding of brake controls within the larger vehicle system, including basic controller interactions and communications.
• Hands-on root cause analysis experience on issues involving multiple contributing factors (software, hardware, calibration, manufacturing, usage, environment).
• Experience designing and executing test and data collection plans to support issue investigations.
• Proficiency with VSpy, MERS, and in-vehicle/network data analysis; familiarity with ARXML/UBSW, diagnostics, and requirements traceability.
• Experience using PRTS or similar systems to track and close issues.
• Ability to write clear, concise technical summaries and updates for cross-functional teams.
• Demonstrated ownership mindset, urgency, and follow-through on quality and safety issues.
• Valid driver’s license and willingness to support in-vehicle testing as needed (plant, proving ground, or field).

What Will Give You a Competitive Edge (Preferred Skills):

• Master’s degree in Engineering or a related technical discipline.
• Experience with brake controls product quality, including field and warranty investigations.
• Experience working with suppliers/In-house SW on quality issues, investigations, and corrective actions.
• Contributions to improving troubleshooting processes, methods, or checklists.
• Experience working in scrum or agile-style teams, including backlog management and regular ceremonies.
• Familiarity with GM development, calibration, quality, and launch processes, including PRTS, DNG, and standard gates.
• Comfortable presenting investigation status and recommendations in small cross-functional forums.
• Exposure to controls/algorithm behavior and its impact on vehicle-level performance and customer experience.

#LI-DH2

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Este puesto se clasifica como híbrido. Esto significa que se espera que el candidato seleccionado se presente en una ubicación específica al menos 3 veces por semana {o con otra frecuencia indicada por su líder}.

Este puesto podría ser elegible para beneficios de relocalización.

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