Transformation Team Lead, Product Manager — HR / Communications

Descripción

Position Summary

Lead the Transformation Team for HR and Communications. Own the redesign of employee-facing workflows using modern collaboration tools, AI, and automation built on approved platform capabilities. Serve as the product manager for the transformation by defining the problem, prioritizing the work, driving delivery, and ensuring adoption and handoff.

• Own end-to-end team delivery, including workflow redesign and transformation execution for HR and Communications

• Partner with the business sponsor to translate goals into a prioritized roadmap

• Lead the team across engineering, HR or communications stakeholders, and matrixed platform and change resources

• Run discovery activities including journey mapping, content-flow review, service interaction analysis, use case identification, and pilot planning

• Enforce architectural compliance and ensure reuse of approved platform capabilities

• Escalate missing platform capabilities or required controls rather than allowing shadow architecture

• Drive adoption and behavior change in partnership with embedded change leads

• Ensure every AI-enabled workflow, prompt-based solution, or automated agent receives required review and approval before deployment

• Define and track success metrics tied to employee experience, responsiveness, content effectiveness, and user adoption

• Manage to clear, time-bound exit criteria

• Deliver a validated sustainment plan, complete documentation, and signed handoff to the business sustainment owner

Decision Rights

Owns:

• Team backlog and prioritization, jointly with the business sponsor

• Delivery approach

• Day-to-day team execution

Does not own:

• Platform standards

• Security, privacy, or governance approval

• Final business priorities, which remain with the business function

Distinction from the Business Sponsor

The Team Lead is the delivery owner and is accountable for how the work gets done and how execution moves forward. The business sponsor owns outcomes, priorities, and functional adoption and is accountable for what is being solved and why it matters. These roles work in close partnership, but they are not interchangeable.

• 8 to 10+ years in product management or transformation delivery, ideally in enterprise collaboration, SaaS, automation, or AI

• Proven experience delivering cross-functional product or workflow initiatives through adoption

• Strong stakeholder management, including business, service, and communications leaders

• Familiarity with modern productivity suites, AI-enabled workflows, automation, and change management

• Ability to balance process efficiency with user experience and adoption outcomes

• Experience in HR, employee experience, internal communications, or service transformation.

• Experience defining and tracking value realization metrics, including adoption, productivity, control/compliance, and sustainment outcomes, for enterprise workflow transformation initiatives.

• Demonstrated ability to translate ambiguous business needs into scalable, platform-aligned solutions that maximize reuse and avoid one-off tooling or shadow processes.

• Experience establishing durable sustainment models, including operating procedures, documentation, ownership transitions, and post-launch governance for artificial intelligence (AI), automation, and collaboration solutions.

• Experience designing solutions for employee-facing journeys, including service interactions, content delivery, or internal communications.

• Experience balancing process standardization with employee experience, clarity, and change adoption.

Compensation:  The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.

• The salary range for this role is $134,700 to $245,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance

Benefits:  GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Company Vehicle:  Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

#LI-RF1

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Este puesto se clasifica como híbrido. Esto significa que se espera que el candidato seleccionado se presente en una ubicación específica al menos 3 veces por semana {o con otra frecuencia indicada por su líder}.

Este puesto podría ser elegible para beneficios de relocalización.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.