Supply Chain Warehousing & Logistics Business Analyst

Descripción

The Role
Are you an experienced Business Analyst with a strong background in supply chain, warehousing, and logistics technology? Do you thrive at the intersection of business operations, automation, and data-driven decision-making? We are seeking a skilled Business Analyst to support and enhance our Warehouse Management Systems (WMS), Automated Mobile Robots (AMRs), and Automated Storage and Retrieval Systems (ASRS).

In this role, you will serve as a key liaison between business stakeholders and IT teams, translating operational needs into clear system requirements and actionable insights. You will play a critical role in optimizing warehouse processes, supporting automation initiatives, and enabling scalable, reliable operations across highly automated distribution environments.
What You'll Do:

• Partner with warehouse operations, supply chain, and business stakeholders to identify opportunities for process improvement, automation, and data-driven insights.
• Elicit, document, and prioritize business, system, and integration requirements related to WMS, AMRs, AS/RS, and supporting platforms.
• Lead requirements gathering and facilitation sessions, asking probing questions to understand end-to-end business processes and capture current- and future-state process flows.
• Serve as the primary liaison between the business community and IT teams, including development, quality assurance, infrastructure, and vendors.
• Support the design, implementation, and continuous improvement of warehouse automation solutions, ensuring alignment with operational goals.
• Define key performance indicators (KPIs) and operational metrics; partner with analytics teams to design reports and dashboards that drive visibility and decision-making.
• Lead and contribute to cross-functional projects by managing scope, timelines, dependencies, and stakeholder communications.
• Assist the business with incident and problem management related to warehouse systems; lead root-cause analysis and planning efforts to reduce recurring issues.
• Stay current on emerging trends in warehouse automation, robotics, and supply chain technology, bringing forward recommendations and best practices.
• Mentor and support other business analysts, fostering a culture of collaboration, learning, and continuous improvement.

Your Skills and Abilities (Required Qualifications) :

• Bachelors Degree in Information Systems, Supply Chain Management, or related field.
• 5+ years of experience as a Business Analyst, Systems Analyst, or Product Owner within supply chain, warehousing, or logistics environments.
• Hands-on experience with Warehouse Management Systems and familiarity with warehouse automation technologies, including Autonomous Mobile Robots (AMRs) and AS/RS.
• Proven ability to translate complex operational processes into clear functional and technical requirements.
• Experience working in highly automated or high-volume distribution environments.
• Proficiency with data analysis and reporting tools (e.g., Excel) and experience consuming BI and reporting platforms such as Cognos, Jira, Power BI, or similar tools.
• Strong communication and facilitation skills, with the ability to work effectively across business, IT, and vendor teams.
• Highly collaborative mindset with a passion for continuous improvement and innovation.

What Will Give You a Competitive Edge (Preferred Qualifications):

• Masters Degree in Information Systems, Supply Chain Management, or related field.
• Proven experience with Infor Warehouse Management or comparable WMS platforms.
• Proven experience leading and owning small to medium scale supply chain projects with 10+ project team members.
• Exposure to industry leading supply chain technologies and digital warehouse transformation initiatives.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Este puesto se desempeña remotamente, pero si el candidato seleccionado vive dentro de un radio específico de una milla de un centro de GM, deberá presentarse en el lugar tres veces por semana {o con otra frecuencia indicada por su líder}.

El candidato seleccionado deberá viajar menos del 25 % del tiempo para este puesto.

Este puesto podría ser elegible para beneficios de relocalización.

Información sobre diversidad

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Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.