Descripción

Sponsorship:  GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This position is categorized as hybrid on NIGHT SHIFT. This means the successful candidate is expected to report to the office three times per week or other frequency as dictated by the business.

The Role

The Global Ops Coe in Manila is a developing team about world class delivery, customer support, driving a disruptive shift in strategy, structure, systems, processes, and technology across the enterprise under GM Sales Services and Marketing (SSM) function.

As part of the transition of GM’s software platforms to Databricks and AI platforms - the team is evolving its data reporting, data analytics and overall data management processes:

What You'll Do

Unify existing sales reports into a single, connected view of the end-to-end sales funnel, enabling consistent tracking from customer traffic to vehicle delivery
Improve sales performance by identifying conversion gaps and inventory inefficiencies and enabling faster, data-driven decisions
Establish a foundation for intelligent analytics with standardized KPIs and AI-driven insights, evolving from static reporting to proactive sales management
Create a unified semantic layer on Databricks / Databricks Visualizer for consistent reporting
Enhance reports with drilldowns and multi-dimensional analysis
Design, implement and own the Genie-based agent layer for Q&A, diagnostics, and proactive KPI-risk insights (reactive and proactive)
Data Integration: Build and orchestrate ingestion using Azure Data Factory (ADF) into Databricks, including monitoring and error handling, combining all data streams into a central environment (Databricks SQL / Spark)
Data Modeling & Cleansing: Create consistent, validated data models for tracking operational KPIs across the vehicle sales funnel — traffic → delivery, sales conversion, and inventory
Dashboard Development: Design interactive dashboards for operational tracking/metrics and leadership executive summary, primarily on Databricks Visualizer (with Power BI where applicable)
Advanced Analytics: Conduct trend, predictive, and segmentation analysis across the sales funnel (e.g., which factors drive conversion from traffic to delivery, and inventory efficiency)
Process Automation: Replace manual Excel and email-based reports with automated data refreshes and self-service reporting
This role combines data engineering, analytics, and visualization — ensuring data accuracy, faster insights, and scalable reporting

Your Skills & Abilities (Required Qualifications)

Bachelor’s degree in Data Science, Mathematics, Statistics, Computer Science, Sales or Subscription
3-5 Years in Data Engineering / Data Analytics / Data Science or related field
Data governance: Hands-on experience with Unity Catalog and a governed Lakehouse (Bronze/Silver/Gold) to deliver a single source of truth
Databricks: Hands-on Databricks experience (Databricks SQL / Spark)
Data Ingestion & Orchestration: Experience building automated ingestion with Azure Data Factory (ADF) into Databricks, including monitoring and error handling. Strong focus on code, optimization, and modern Lakehouse architecture
Source reality: Proven experience building automated ingestion from semi-structured / file-based sources (e.g., Excel and email-based feeds refreshed daily), not only querying clean relational databases
Data Visualization: Proficiency in building dashboards on Databricks Visualizer (primary reporting platform). Power BI is a required skill; Databricks Genie for natural-language Q&A
AI Integration: Hands-on ability to implement AI/agent-based solutions (Databricks Genie) and design proactive KPI-risk alerts
Data Modeling & Integration: Experience designing data models, relationships, hierarchies, and calculated measures
Database & Querying: Strong SQL skills; ability to query large datasets
Data Preparation: Data transformation for reporting accuracy. Experience with Python or R for advanced analytics or predictive modeling a plus
Reporting Automation: Ability to automate refresh schedules, pipelines, and alerts for reports
Statistical & Analytical Skills: Strong understanding of KPIs, variance analysis, forecasting, and trend detection. Predictive modeling and demand forecasting a plus

What Will Give You A Competitive Edge (Preferred Qualifications)

Ability to think critically, solve problems, make decisions and build trust across the organization
Ability to guide team on multiple tasks and deliver results with aggressive timelines
Excellent interpersonal skills, as well as excellent communication skills, verbal and written
Demonstrate self-motivation and the ability to grasp concepts quickly
Embrace data driven & customer insights to inform plans, launches, and iterations
Highly proficient in oral and written communication skills
Background on emerging technological advancements such as AI
Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of quality
Demonstrated high level of interpersonal skills required to effectively collaborate, motivate, and facilitate others in group situations
Desire to work in a complex and evolving environment and to bring an innovation mindset
Comfort working in a fast-paced start-up technology environment is essential
Strong computer software skills, Google Workspace / Google Office experience is a plus
Given expected interaction with Mexico site - ability to speak Spanish is a plus but not required

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.