Descripción

The Role

As a staff scientist, you will be responsible for leading one or more AI/ML and data science products, while also contributing highly technical work on problems of significant complexity. You will be accountable for translating ambiguous Customer Care and Aftersales (CCA) business challenges into scalable, production-grade analytics products that deliver measurable enterprise impact. You will be expected to act as a technical thought leader and expert within the CCA organization.

What You'll Do

Shape scientific direction, and ensure methodological quality and operational robustness used across the suite of products that you are responsible for;
Grow the technical capabilities of the scientist community within the CCA Applied Analytics organization through exploration of new methods and technologies, cross-functional knowledge sharing, mentorship, internal reviews, and establishment of reusable methods and frameworks;
Drive results on time and within budget, managing risks, and ensuring methodological and operational quality across products that you oversee to generate significant and measurable business impact;
Work cross-functionally across data engineering, delivery teams, software delivery, other business units and beyond to drive product development, management and results; and
Influence stakeholders and leaders by translating technical tradeoffs, risks and opportunities into clear business decisions.

Your Skills & Abilities (Required Qualifications)

6+ years leading advanced analytics, AI/ML and/or operations research initiatives, guiding the methodological and operational work of analytics teams;
Demonstrated thought leadership surrounding use of innovative methodologies and approaches to solving business problems;
Demonstrated ability to lead multi-team member initiatives using novel methods resulting in substantial business impact;
Deep expertise across multiple AI/ML and analytics domains (LLMs, forecasting, deep learning, operations research, prescriptive & predictive methods, etc.);
Expertise in Python and other cloud-based data science platforms (Databricks preferred), and proficiency in SQL;
Experience with generative AI tools and platforms such as Cursor, GitHub and/or Microsoft Copilot, Glean, Databricks Genie, etc.
Demonstrated ability to frame ambiguous high-value business problems into tractable analytical strategies and measurable outcomes;
M.S. in operations research, engineering, computer science, applied statistics, physics, or related field, Ph.D. preferred. Equivalent additional experience may substitute for advanced degree.

What Can give You an Edge

Publications, conference talks, patents or other generated intellectual property, committed open-source work, or other external technical recognition;
Creativity, inquisitiveness and a thirst for learning;
Ability to develop, inspire and motivate the team; and
Strong presentation and communication skills.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.